Box Office Staff - PromoWest jobs in United States
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AEG · 3 days ago

Box Office Staff - PromoWest

positionColumbus, OH
timePart-time
remoteOnsite
seniorityNew Grad, Entry Level
money$10/hr - $15/hr
date0+ years exp

AEG is a leader in transforming sports and live entertainment, hosting millions of guests and events worldwide. The Box Office Staff will assist patrons with ticket distribution, provide general information about the venue or event, and support the Box Office Manager with various tasks.

Card and Board GamesLeisureSports

Responsibilities

Assist customers with using ticketing software and ticket purchase through various methods; including cash, credit, and vouchers
Assist with will call and guest list management. Check identification, distribute tickets to the proper parties. Resolve issues as they arise and escalate concerns to management when necessary
Answer telephone inquiries related to show and ticket information. Provide guidance related to additional venue or event information, accessibility, ADA requests, etc
Accurately reconcile sales and will call receipts. Provide sales and ticketing information to the accounting and operations teams. Assist with show settlement as necessary

Qualification

Cash handlingMicrosoft OfficeCustomer serviceTicketing platformEvent experienceCommunication skillsFast-paced environment

Required

High School Diploma or its equivalency
0-2 years Of related work experience
Must be available to work varied shifts which may include weekdays, weekends, evenings, and holidays
Must have experience cash handling and other payment methods such as credit cards
Must be proficient in Microsoft Office, specifically Excel and Word
Excellent communication and customer service skills with a proven ability to work in a fast-paced environment

Preferred

Previous experience working in events and knowledge of the music industry
Previous experience working on a venue ticketing platform

Benefits

This position may be eligible for benefits (ACA qualification).

Company

AEG

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AEG is one of the leading sports and entertainment presenters in the world. AEG, a wholly owned subsidiary of the Anschutz Company, owns,
dateFounded in 1994
location
Los Angeles, California, USA
people-size10001+ employees
web-link
http://www.aegworldwide.com

Funding

Current Stage
Late Stage

Leadership Team

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Nick Baker
President & Chief Operating Officer, Global Partnerships
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Russell Silvers
President & Chief Operating Officer, Global Partnerships
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Recent News

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WebWire
AEG and Marriott Bonvoy Renew Global Partnership, Expanding More Than Decade-Long Alliance Across Music, Sports, Live-Entertainment and Ticketing
2025-11-26
Morningstar.com
AEG and Marriott Bonvoy Renew Global Partnership, Expanding More Than Decade-long Alliance Across Music, Sports, Live-Entertainment and Ticketing
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Company data provided by crunchbase