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EquipmentShare · 17 hours ago

Rental Coordinator (Pump/Power)

Greater Orlando

Full-time

Onsite

New Grad, Entry Level

EquipmentShare is a company transforming the rental experience with their proprietary T3 technology. They are seeking a Rental Coordinator to schedule rentals, maintain customer service standards, and build relationships with customers in the Orlando, FL area.

ConstructionFleet ManagementSaaSService IndustrySoftware

Comp. & Benefits

Responsibilities

Respond to inbound leads and guide customers through the EquipmentShare rental process

Expand our existing customer base by building relationships with contractors and construction company principals. Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently

Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare. Keep them up-to-date about new or additional ways in which EquipmentShare can help improve their business

Promptly respond to and resolve customer inquiries, requests, complaints or other communications

Develop new sales strategies and techniques to increase our market share and improve our customer experience

Qualification

Customer serviceInterpersonal skillsProblem-solvingRelationship buildingAdaptability

Required

You're a great listener and care about solving your customer's problems

You're energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process

You have strong interpersonal and problem-solving skills

You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services

High School diploma or equivalent

Benefits

Medical, Dental and Vision benefits coverage for full-time employees

Generous paid time off (PTO) plus company paid holidays

401(k) and company match

Annual tool and boot reimbursements for those in applicable jobs

Fitness Membership stipends plus seasonal and year round wellness challenges

Company sponsored events (annual family gatherings, food truck nights and more). Monthly family dinner nights

Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year

Opportunities for career advancement and professional development

Access to industry leading diagnostic tools