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Cvent · 4 hours ago

Principal/ Senior Account Manager, Enterprise Solutions

Chicago, IL

Full-time

Hybrid

Senior Level, Lead/Staff

7+ years exp

Cvent is a leading meetings, events, and hospitality technology provider, transforming the meetings and events industry through innovative technology. The Principal/Senior Account Manager will manage existing Fortune 2000 client accounts, identify and close sales opportunities, and collaborate with internal teams to ensure customer satisfaction.

FinanceFinancial ExchangesFinancial Services

No H1B

Responsibilities

Call on existing clients in an effort to meet and exceed individual and department revenue expectations

Identify and close sales/business development opportunities such as renewals, but also growing accounts through up-sells and cross-sells with our existing Fortune 2000 clients

Pursue relationships with key decision-makers across client organizations to grow the Cvent footprint within each account

Collaborate with other divisions across the Company, including Client Services and Sales teams to ensure complete customer satisfaction with the Cvent product and organization

Ensure customer issues are acknowledged and resolved in a timely manner

Develop and actively pursue list of targeted Key Accounts and create individual plans of action to penetrate these accounts

Accurately forecast sales opportunities via pipeline report

Monitor and report sales activity within the system

Ensure that all accounts remain in good standing through consistent follow up and communication

Perform other duties as assigned

Qualification

Account managementSales experienceConsultative sellingTechnical expertiseRelationship managementMulti-taskingProduct demonstrationsClosing contracts

Required

Bachelor's degree preferred, or relevant work experience considered

Minimum 7 years of proven customer facing, inside sales and account management experience (with revenue generation) experience in the software or related industry

At least 1 year of recent experience managing accounts of large (e.g Fortune 2000) clients

Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment

Must be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, and closing contracts

Demonstrated track record of exceeding expectations against revenue goals

Moderate level of technical expertise (from a usability standpoint) and an interest in technology

Ability to pick up and maintain technical product knowledge quickly

Ability and willingness to travel approximately 30% of the time