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Daikin Comfort · 1 day ago

Manhattan WM Active Techno-Functional Lead

Waller, TX

Full-time

Hybrid

Mid Level

3+ years exp

Daikin Comfort is seeking a Manhattan Active WMS IT Analyst/Engineer with techno-functional experience to support and enhance their Warehouse Management System. The role involves technical configurations, system integrations, and providing post-implementation support to optimize warehouse operations.

Consumer ElectronicsConsumer GoodsHeating Ventilation and Air Conditioning (HVAC)ManufacturingMechanical Engineering

No H1B

Responsibilities

As a techno-functional expert, provide L2/L3 support on Manhattan Active Warehouse Management (MAWM), leveraging knowledge of the MAWM platform to translate Daikin’s business and operational requirements into effective system solutions

Configure and maintain Manhattan Active WM (MAWM) settings, workflows, and business rules

Analyze existing systems and processes to identify areas for improvement and optimization

Conduct technical troubleshooting, root-cause analysis, and resolution for issues identified throughout the implementation lifecycle

Collaborate closely with Daikin's operational and technical teams to document comprehensive requirements, functional designs, and technical solutions

Lead or participate in technical configuration and system setups within MAWM, using the Manhattan Configuration Tools and APIs

Create and manage extensions and extension packs using ProActive

Design, develop, and execute integrations using MAWM's integration framework, RESTful APIs, and JSON/XML formats and using Postman scripting and associated tools with external ERP

Facilitate system testing processes—develop test plans, scripts, cases, and coordinate user acceptance testing (UAT), ensuring solutions meet defined business requirements

Provide post-implementation support, assist Daikin’s IT and operational teams during initial production roll-out, stabilization phases, and continuous improvement efforts

Develop functional and technical documentation, including detailed specifications, system architecture diagrams, and integration mappings

Actively contribute to knowledge sharing and mentoring, developing Daikin’s internal capability on MAWM through documentation, training sessions, and workshops

Participate in additional projects/activities as needed

Develop SCI report, Jasper report and develop shipping label using JMagic is a plus

Qualification

Manhattan Active WMSAPI integrationsRESTful APIsPostman scriptingProActiveJSON/XML payloadsJasper reportJMagic label designBilingual English/SpanishProblem-solving skillsInterpersonal skills

Required

3-5 years of techno-functional experience to support, configure, and enhance Manhattan Active Warehouse Management System (MAWM) in an enterprise IT environment

Expertise in MAWM technical configurations

Create and manage extensions

Design-develop-execute system integrations

Providing post-implementation support

Troubleshooting and automation to optimize warehouse operations and performance tuning

Technical expertise in MAWM, API integrations, MAWM's integration framework, RESTful APIs, and JSON/XML payload formats

Postman scripting

Using ProActive and data analytics

Experience with SCI, Jasper report and JMagic label design

Provide L2/L3 support on Manhattan Active Warehouse Management (MAWM)

Configure and maintain Manhattan Active WM (MAWM) settings, workflows, and business rules

Analyze existing systems and processes to identify areas for improvement and optimization

Conduct technical troubleshooting, root-cause analysis, and resolution for issues identified throughout the implementation lifecycle

Collaborate closely with Daikin's operational and technical teams to document comprehensive requirements, functional designs, and technical solutions

Lead or participate in technical configuration and system setups within MAWM, using the Manhattan Configuration Tools and APIs

Create and manage extensions and extension packs using ProActive

Design, develop, and execute integrations using MAWM's integration framework, RESTful APIs, and JSON/XML formats

Facilitate system testing processes—develop test plans, scripts, cases, and coordinate user acceptance testing (UAT)

Provide post-implementation support, assist Daikin's IT and operational teams during initial production roll-out, stabilization phases, and continuous improvement efforts

Develop functional and technical documentation, including detailed specifications, system architecture diagrams, and integration mappings

Actively contribute to knowledge sharing and mentoring, developing Daikin's internal capability on MAWM through documentation, training sessions, and workshops

Participate in additional projects/activities as needed

Develop SCI report, Jasper report and develop shipping label using JMagic

Exposure to ProActive and extension creation/management

Warehouse operations expertise, including hands-on understanding of key warehouse processes such as receiving, put-away, picking, packing, shipping, inventory management, and labor optimization

Technical proficiency with MAWM integration points, JSON/XML payload structures, API-based development, Postman scripting, and associated tools

Excellent problem-solving skills with the capability to analyze complex issues, propose innovative solutions, and implement practical resolutions independently

Strong interpersonal skills with the ability to facilitate meetings, effectively communicate technical concepts clearly, and build productive, collaborative relationships at all organizational levels

Willingness and ability to travel as required to Daikin project sites and distribution facilities

3-5 years hands on experience in Manhattan Active WMS (MAWM) configuring, customizing, maintenance, integrating and IT support

Bachelor's degree in Computer Science, Information Technology, Supply Chain, or related field