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Charlie Health · 1 day ago

Benefits Lead

New York, NY

Full-time

Onsite

Mid, Senior Level

$70K/yr - $100K/yr

3+ years exp

Charlie Health is a rapidly growing organization focused on providing personalized behavioral health treatment. The Benefits Lead will oversee the benefits programs, manage employee leaves, and ensure compliance while supporting the wellbeing of the team.

Health Care

Responsibilities

Serve as the main point of contact for all benefits-related inquiries from employees, including health, dental, vision, HSA/FSA, 401(k), and wellness offerings

Manage all types of employee leaves of absence (FMLA, parental, medical, personal, etc.) from intake through return-to-work, ensuring compliance and a supportive experience

Administer benefits enrollment, life event changes, and offboarding processes in UKG and BSwift, ensuring timely and accurate updates

Support open enrollment planning and execution, including systems setup, employee communications, and vendor coordination

Maintain strong relationships with vendors and brokers (e.g., Sequoia, Fidelity) to ensure high-quality service and troubleshoot employee issues

Conduct regular audits of benefits data and partner with Payroll to ensure accurate deductions and data integrity

Ensure compliance with relevant federal and state regulations (e.g., ACA, COBRA, HIPAA, FMLA)

Lead benefits orientation for new hires and ensure a seamless onboarding experience

Maintain and update internal benefits documentation and support knowledge sharing via internal tools like Confluence

Identify opportunities for process improvements and contribute to scaling benefits programs that meet the evolving needs of our growing team

Support compliance documentation and assist with annual audits and filings (e.g., ACA, Form 5500, 401k audit)

Qualification

Benefits administrationLeave of absence managementCompliance knowledgeHRIS experienceVendor relationship managementCommunication skillsOrganizational skillsAttention to detail