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West Elm · 1 day ago

Part-Time Designer Hill Center West Elm

Nashville, TN

Full-time, Part-time

Onsite

Entry Level

1+ years exp

West Elm is a premier specialty retailer focused on enhancing customers' lives at home. The Design Studio Specialist role involves inspiring customers through personalized design consultations and assisting with sales to create a seamless shopping experience.

FurnitureHome Decor

No H1B

Responsibilities

Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales

Perform productive in-home consultations including the ability to accurately measure and assess the client's living space

Create and present design plans based on client's needs, style, preferences and living space

Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals

Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders

Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Qualification

Design expertiseCustomer service experienceClienteling skillsCommunication skillsRetail sales experienceMultitaskProduct knowledge

Required

Strong communication, clienteling and customer follow-up skills

Ability to complete and coordinate complex large orders within a variety of sales channels

Proven ability to prioritize and handle multiple tasks simultaneously

1-2 years of customer service and retail sales experience

Must be able to be mobile on the sales floor for extended periods of time

Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

Full time associates are expected to have open availability to meet the needs of the business

Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday)

Associates must be available for annual inventory and entire holiday season (November and December)

Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday)