Summit Materials · 15 hours ago
Engineer, Technical Services
Summit Materials is a company that supplies aggregates, cement, ready-mix concrete, asphalt paving, and construction services. The Technical Service Engineer provides technical assistance to customers and maintains communication between production quality teams and sales teams within the Cement Segment, focusing on cement and concrete issues.
Building MaterialChemicalReal Estate
Responsibilities
Provide proactive consultation to cement commercial group customers in the areas of product performance, best practices, technical information research, troubleshooting, and technical training
Act as liaison between sales and production on plant quality teams
Ability to understand the technical aspects of a customer’s products, systems, and applications
Coordinate and facilitate competitive analyses for establishment and review of internal quality objectives
Provide internal technical training and education to the cement commercial sales force, the cement and/or masonry customer base and industry personnel
Active involvement in technical organizations such as the American Concrete Institute (ACI) and ASTM, as well as various ready-mix concrete and precast/prestress organizations with emphasis at the local or regional level
Proactively participate in promotion efforts relating to cement based and related products in coordination with Sales team
Provide technical assistance to any cement account that requires support for issues relating to concrete with cement
Assist with resolution of customer product issues and maintains internal company records
Acts as a technical liaison as required with Regional Technical Directors, Concrete Labs, Sales, and Manufacturing facilities
Keeps up to date on product performance of internal products verses competitive products
Assist with plant and terminal internal audits and improvements
Participates in resolution of long-term product development and product issues
Interacts with architects, engineers and specifying agencies to promote and specify company products
Develops relationships with DOTs and other specifiers
Provides regular correspondence on product performance and customers results
Identification and incorporation of service and product improvement opportunities
Oversees timely concrete testing program and sample management policy
Rapid identification of product changes to Sales and Marketing
Solid understanding of customer needs and operations leveraging Performance Innovations, and delivering customer solutions
Continuous improvement of market and industry knowledge
Qualification
Required
5-10 years of experience in the construction industry, ideally cement or concrete materials
Minimum of 3 years of experience as a Quality Assurance/Quality Control Manager, Technical Services Engineer or Certified Concrete Technologist in the building materials industries is preferred
Technical knowledge of concrete and other building materials with a clear understanding of industry standards and codes
Proven incident and problem solving (troubleshooting) skills with an emphasis on timely resolution
Excellent project management & problem-solving abilities and attention to detail are required
Excellent analytical skills, with the ability to use data to develop insights and actions, are required
Ability to follow established process and procedures and ability to multi-task and prioritize multiple projects at a time
Interpersonal skills including building relationships, developing trust, and resolving conflict
Ability to communicate effectively both verbally and in writing is required
Ability to travel with minimal notice; travel requirement approximately 40%
Bachelors in Engineering General
Preferred
Minimum of 3 years of experience as a Quality Assurance/Quality Control Manager, Technical Services Engineer or Certified Concrete Technologist in the building materials industries is preferred
Presentation skills with the ability to communicate with leadership teams are preferred
Benefits
Recession Resistant Industry
Consistent work, with a work/life balance
Paid Holidays
Paid Time Off
401(k) Plan w/ employer match contribution
Medical / Dental / Vision plan offered
Life Insurance - Company Paid
Short-term / Long-term Disability Insurance - Company Paid
Company
Summit Materials
Summit Materials produces aggregates, cement, concrete, and asphalt for construction.
H1B Sponsorship
Summit Materials has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
Funding
Current Stage
Public CompanyTotal Funding
$3.24B2024-11-25Acquired
2023-11-30Post Ipo Debt· $800M
2020-07-28Post Ipo Debt· $700M
Recent News
2025-10-07
2025-04-16
2025-01-28
Company data provided by crunchbase