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Celonis · 1 day ago

Staff Software Engineer - Site Reliability

New York, US, New York

Full-time

Hybrid

Senior Level, Lead/Staff

$194K/yr - $260K/yr

5+ years exp

Celonis is the global leader in Process Intelligence technology and one of the fastest-growing SaaS firms. As a member of the Reliability Engineering team, you will ensure the health, performance, and resilience of the platform by applying advanced software engineering and SRE principles to drive system reliability and scalability.

AnalyticsArtificial Intelligence (AI)Big DataBusiness IntelligenceBusiness Process Automation (BPA)SaaS

No H1B

Responsibilities

Lead reliability efforts for a fleet of 80+ FedRAMP-compliant microservices running on Kubernetes, applying SRE principles to drive observability, automation, and incident prevention

Own high-priority application incident escalations, performing deep technical analysis and restoration within defined SLOs, while continuously improving detection and response mechanisms

Engineer solutions to enhance the availability, latency, and performance of production services—automating manual processes to eliminate toil and scale operational efficiency

Collaborate closely with platform and application engineering teams to conduct post-incident reviews, extract insights, and implement systemic changes that improve overall reliability

Document operational knowledge and runbooks, embedding SRE best practices into onboarding, incident response, and platform architecture standards

Qualification

Site Reliability EngineeringKubernetesCloud platformsJavaPythonSpring frameworkSRE principlesProblem-solvingTroubleshootingCommunication skills

Required

Bachelor's or Master's degree in Computer Science, Software Engineering, or a related technical field (or equivalent hands-on experience)

Minimum of 5 years of experience building and maintaining cloud-based software applications with at least one public cloud platform (AWS, Azure, or GCP)

Proficiency in Java, the Spring framework, and Python (or a similar scripting language) in a Linux environment

Prior experience contributing to Site Reliability Engineering initiatives or similar operational roles

Knowledge of SRE principles, including SLI/SLO design, error budgets, and toil reduction strategies

Proven expertise in developing and operating production-grade, scalable services using Kubernetes and elastic cloud architectures

Strong problem-solving and troubleshooting abilities in complex, distributed systems

Excellent written and verbal communication skills in English