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Alera Group, Inc. · 2 weeks ago

Personal Lines Property and Casualty Account Manager

Concord, MA

Full-time

Hybrid

Entry, Mid Level

$55K/yr - $75K/yr

2+ years exp

Alera Group, Inc. is looking for a Personal Lines Property & Casualty Account Manager to join their Concord, MA office. The role involves serving as the primary point of contact for clients, providing expert support on personal insurance needs, and contributing to new business sales efforts.

Employee BenefitsFinancial ServicesInsuranceRisk Management

Hiring Manager

Naj Olsen, SHRM-CP, CP-RM™

Responsibilities

Serve as the primary point of contact for clients, providing expert support on personal insurance needs, policy renewals, claims, and updates

Review and analyze clients’ current policies, recommending tailored coverage solutions to best fit their individual needs

Identify and pursue opportunities to cross-sell or upsell additional insurance products, enhancing client protection and agency growth

Deliver exceptional customer service by resolving client concerns promptly and ensuring a positive experience

Actively contribute to new business sales efforts, acquiring new personal lines policies and earning commission-based incentives

Stay current on industry trends and policy changes to provide informed, up-to-date guidance to clients

Collaborate with team members to ensure a seamless client experience and support agency success

Qualification

Personal Lines Account ManagementMassachusetts Property & Casualty LicenseInsurance Products KnowledgeAgency Management SoftwareCommunication SkillsInterpersonal SkillsProblem-Solving SkillsTeam CollaborationIndependent Work

Required

Minimum of 2 years' experience as a Personal Lines Account Manager

Strong understanding of insurance products, coverages, and services

Excellent communication, interpersonal, and problem-solving skills

Ability to work independently and collaboratively within a team

Proficiency with agency management software

Preferred

Valid Massachusetts Property & Casualty License

Applied Epic experience

Benefits

Medical

Dental

Life and disability insurance

401k

Generous paid time off

Much more

Company

Alera Group, Inc.

Alera Group is a growing leader, reimagining the complex risk management, insurance and financial services delivery experience through intentional collaboration connecting clients to holistic solutions that protect and grow all they value most.

Founded in 2017

Deerfield, Illinois, USA

1001-5000 employees