Playground · 3 months ago
BizOps Lead - MBA
New York, NY
Full-time
Onsite
Entry, Mid Level
$130K/yr - $160K/yr
2+ years expPlayground is a company focused on making excellent child care accessible to all through their innovative management software. They are seeking an MBA Business Operations Lead to tackle high-priority operational challenges and drive efficiency across various functions within the company.
Child CareEducationFinancial Services
Responsibilities
Identify and scope operational pain points across functions and lead structured problem-solving efforts
Own short sprints (2–4 weeks) to deeply understand a part of the business and drive real change
Design, implement, and optimize processes that help teams scale efficiently
Build lightweight tools, dashboards, or workflows to help teams track and measure their impact
Partner with team leads and company leadership to align on goals, timelines, and key success metrics
Document your learnings and leave systems better than you found them
Mapping and improving the Sales → Onboarding → CS handoff process
Supporting GTM experiments like referral programs, ABM pilots, or pricing discovery
Helping team leads scope, track, and report on weekly metrics across departments
Jumping into Salesforce or Hubspot to clean up workflows or build a quick dashboard
Running recruiting ops: managing hiring workflows, coordinating communication, and actively sourcing candidates
Reorganizing the office layout to support team growth and collaboration
Managing our location tracking system to keep internal records up to date
Supporting CX with internal tooling improvements or better escalation workflows
Rolling up your sleeves to document, fix, or improve any process that’s slowing us down
Qualification
Required
You're a structured thinker and problem solver — you can take a messy question and drive it to clarity
You're analytical and comfortable working with data, spreadsheets, and dashboards
You've got great business judgment and can quickly understand new domains
You're scrappy, proactive, and unafraid to get into the weeds
You have 2+ years of experience in investing, consulting, strategy, business operations, or a similar generalist role
Recent graduate of an MBA program or set to graduate with your MBA in May 2025
Preferred
Bonus: You've worked at a fast-growing startup or in an early-stage environment
Benefits
3 weeks of PTO
Health, vision, and dental benefits
$1200/year education stipend
401(k)
Free lunch daily
New MacBook and any equipment you need
Collaborative and supportive work culture with a high level of autonomy and room for growth
Company
Playground
Playground is the one-stop shop for all of the operational and financial needs of early childhood education centers.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$3.35M2021-02-11Seed· $3M
2020-09-07Pre Seed· $0.35M
Leadership Team
Daniel Andrews
Founder, CEO
Josh Andrews
Founder, CTO
Recent News
tryplayground.com
2024-12-05
Company data provided by crunchbase