Blank Street · 21 hours ago
Multi-Unit General Manager | New York City
New York City, US
Full-time
Onsite
Mid, Senior Level
$80K/yr - $80K/yr
3+ years expBlank Street is on a mission to become the defining food and beverage brand of our generation. As a Multi-Unit General Manager, you will oversee 4-5 locations, focusing on building a world-class business and team while ensuring operational excellence and community engagement.
CoffeeFood and BeverageHospitalityRestaurants
Responsibilities
Be a champion of your stores financial performance, finding ways to grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision
Owning the development and growth of your teams, while also taking care of any performance related issues to support your Assistant General Managers in maintaining a world-class team
Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty and goodwill
Maintain operational excellence in the way of store environment, cleanliness and brand expectations, achieving company standard scores and above via our auditing platform
Responsible for the timely recruitment of super star talent for backfills, additional staff needed for seasonal peak sales trends or for new store openings in hand with our people team
All schedules and timecards completed according to state and local law
Uphold the company standard NPS scores, celebrating the positives with your teams and immediately actioning on feedback to improve
Own all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System
Ensure all locations under your leadership meet quality audit standards
Own celebrating positive customer feedback and investigating any and all negative comments to ensure we are listening and adjusting where necessary
Own the underlying P&L of each individual store under your management. Constantly diagnose areas of improvement and come up with creative solutions to drive better performance while ensuring you are operating within labor budgets
Qualification
Required
3-4 years of experience managing and leading operations in high growth hospitality/consumer brands
Experience in multi-unit or multi-department management
Track record scaling and managing hospitality teams
Track record managing inventory and supply chain ordering
Highly effective interpersonal and communication skills
Hands on and highly action-oriented
Excellent organizational skills and ability to perform under pressure and time constraints
Deep knowledge and interest in specialty coffee
Preferred
Experience working in a unionized environment is a plus
Benefits
$80,000 annual salary
Bonus program
15 days of paid annual leave (on top of company-observed holidays and sick time)
Three health plan options, with full coverage available for two employee-only tiers.
Commuter benefits
Parental leave
Bereavement leave
Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️
Regular social outings with the team
Free Blank Street swag
Company
Blank Street
Blank Street is a coffee chain that offers coffee as a daily ritual that more people can enjoy, in places convenient to their lives.
201-500 employees
H1B Sponsorship
Blank Street has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2022 (2)
Funding
Current Stage
Growth StageTotal Funding
$134.82M2025-05-14Series Unknown· $21M
2023-03-18Series B· $20M
2023-03-16Series Unknown· $26.82M
Leadership Team
Issam Freiha
Chief Executive Officer
Vinay Menda
Co-founder & President
Recent News
General Catalyst
2025-12-02
2025-10-04
Yahoo Finance - Business Finance, Stock Market, Quotes, News
2025-09-30
Company data provided by crunchbase