Hiller Plumbing, Heating, Cooling & Electrical ยท 3 months ago
Plumbing Service Technician
Hiller Plumbing, Heating, Cooling & Electrical is seeking a Plumbing Service Technician to join their team. The role involves providing high-quality plumbing services, ensuring customer satisfaction, and performing various plumbing tasks including repairs and installations.
ConsumerProfessional Services
Responsibilities
Create a positive customer experience by completing calls correctly the first time with quality and care to applicable codes and to Hiller standards to avoid refunds and recalls ensuring customer satisfaction
Adjust, repair, replace sewage and sump pumps
Communicate the benefits of Club Memberships
Complete all required documentation on services, collect, record, and deliver fees to designated office administration
Consistently provide accurate True Transparency pricing
Cut, thread, assemble and install pipes; connect valves; caulk joints; and test finished job by allowing water to flow through correctly
Perform a thorough and accurate plumbing inspection including Health & Safety Checklist and communicate findings to the customer in a written option sheet
Perform all plumbing service and replacements to applicable codes
Repair of drain, sewer, and water lines
When issues are identified, prepare a detailed finding report with pictures to discuss with the customer, present repair options to include cost using the options sheet
Perform other duties as assigned
Qualification
Required
A High School diploma or general education degree (GED) required
A valid driver's license, and approved to drive by Company's insurance carrier
Experience preferred in installation, maintenance, troubleshooting and correcting diverse plumbing service issues