Virtual Service Operations · 3 months ago
NOC Network Analyst II *
Lorton, VA
Full-time
Hybrid
Mid Level
$120K/yr - $150K/yr
3+ years expVirtual Service Operations is a hybrid cloud and managed services consulting firm seeking a skilled Tier 2 - NOC Network Analyst II to join their team. The role involves investigating and resolving escalated network issues, performing advanced troubleshooting, and maintaining network stability and security.
Cloud ManagementConsultingInformation TechnologySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Investigate and resolve escalated network issues from Tier 1 support
Perform advanced troubleshooting for routers, switches, firewalls, and other network devices
Conduct in-depth network performance analysis and provide solutions to optimize performance
Collaborate with carriers and external vendors to resolve connectivity problems and manage network capacity
Implement network configurations, updates, and changes as needed
Assist in maintaining and enhancing network security protocols and practices
Maintain accurate network documentation, including diagrams, configurations, and incident reports
Provide technical guidance and mentorship to Tier 1 NOC Analysts
Participate in on-call rotations and respond to network incidents outside normal business hours
Qualification
Required
Bachelor's degree in computer science, information technology, or a related field (or equivalent experience)
3+ years of experience in a network operations or technical support role
Understanding of networking concepts, including TCP/IP, DNS, DHCP, VLANs, and routing protocols (e.g., BGP, OSPF)
Experience with network monitoring tools such as SolarWinds, PRTG, or similar
Familiarity with network security principles, including firewalls, VPNs, and intrusion detection systems
Hands-on experience configuring and troubleshooting network devices from vendors like Cisco, Juniper, or similar
Analytical mindset with strong problem-solving skills
Effective communication skills, both verbal and written
Must be within driving distance of Lorton, VA, or willing to relocate
Must be willing to work onsite
Must have an active Top Secret (TS) security clearance
Must be willing to work non-standard hours, including on-call duties
Must meet DoD 8570 IAT Level II certification requirements (e.g., Security+ CE, CCNA Security, etc.)
Preferred
Certifications such as CompTIA Network+, CCNA, or equivalent
Experience with cloud networking concepts, including Azure Networking
Familiarity with IT service management (ITSM) processes
Benefits
Health benefits
Flexible work arrangements
Ongoing learning and development opportunities
A wide variety of benefits for eligible employees related to health, retirement, professional development, and more
Company
Virtual Service Operations
Virtual Service Operations is an IT solution provider that specializes in tool-based cloud management systems and deployment solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Gary Hale
CEO/Co-Founder, Mpathic
Stephen O'Keefe
Chief Executive Officer
Recent News
24-7 Press Release Newswire
2025-10-15
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