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Didi Hirsch Mental Health Services · 1 week ago

Program Director, Adult Residential

Inglewood, CA

Full-time

Hybrid

Lead/Staff, Director/Executive

$96K/yr - $111K/yr

2+ years exp

Didi Hirsch Mental Health Services is a nonprofit organization that has been a leader in mental health and substance use services since 1942. The Residential Program Director will lead the Crisis Residential Treatment program, ensuring compliance with agency standards and overseeing daily operations to maintain high-quality care. This role involves supervising staff, monitoring program effectiveness, and fostering a supportive environment to enhance service delivery and client outcomes.

Health CareMedicalMental HealthNon ProfitWellness

Responsibilities

Develops realistic and measurable objectives for program

Provides leadership to program staff ensuring that the client services meet or exceed contractual performance goals; ensures delivery of services in accordance with contracted guidelines and Didi Hirsch philosophies

Forms a highly effective team to accomplish the program goals of Crisis Residential Treatment Expansion and Training

Performs managerial duties to include interviewing applicants; performance reviews; recommending salary increases; and developing higher levels of expertise in staff members by encouraging further education, participation in seminars and providing learning opportunities within substance abuse services

Identifies staff training needs and ensures development and implementation of programs that address needs; participates in delivering training sessions to meet the needs of staff related to clinical/program needs

Coaches staff in the development of their work plans, their assigned duties, responsibilities, and scope of authority

Provides administrative support to program staff through collaboration with Quality Innovation and Quality Assurance team

Attends, participates, leads and/or facilitates routinely scheduled meetings as requested or required for the program, division, or Agency

Interfaces with related community agencies and attends DMH meetings

Measures progress against plans and stated goals as it applies to program documentation

Reviews chart documentation and status reports prepared by program staff to ensure all legal, contractual, and revenue-generating reports meet or exceed required Agency and applicable regulatory agencies’ standards

Gains expertise in county Electronic Health Record and agency record keeping process

Ensures all administrative documentation is accurate and submitted within the established timeframe; gathers and analyzes information and prepares routine reports including those used to assess performance

Efficiently utilizes financial resources while maintaining commitment to quality service when requesting and purchasing quality assurance program supplies

Assists Division Director in the development of program budget and ensures expenditures comply with approved budgets; monitors and evaluates budget issues and recommends corrective action

The employee in this position has managerial responsibility for professional and support staff, some directly and some through lead clinical supervisors

The employee in this position will oversee a team Residential Providers, including clinical and supervisory staff

Qualification

LCSWMFTPsy.DPh.DMental health services knowledgeLeadership experienceEvidence Based PracticesHarm Reduction treatmentBudget managementComputer proficiencyTeam collaborationEffective communicationAdaptability

Required

Licensure as a LCSW, MFT, Psy.D, Ph.D.; must be licensed a minimum of 2 years

A minimum of 2 years of experience in a leadership role, managing and mentoring a team of five or more employees, with a focus on fostering growth, collaboration, and productivity

At minimum of 2 years of experience providing direct support and care to individuals with chronic mental illness, demonstrating strong understanding and empathy for their unique challenges and needs

Demonstrate working knowledge of the mental health and substance abuse services specific to the program that is to be supervised (e.g. emergency services program, outpatient family services, adult, substance abuse services, residential program, etc.)

Support the values and mission of Didi Hirsch as related to employment

Depending on program/division, demonstrated knowledge of Evidence Based Practices, Recovery Model and Harm Reduction treatment

Know and comply with Agency policies and procedures, HIPAA, SAPC policies and documentation guidelines, and other state, federal regulations relating to quality assurance and improvement

Demonstrate effective leadership and management skills

Be experienced in the types of therapy and supportive services appropriate to the program

Present ideas, information, and viewpoints clearly, both verbally and in writing

Efficiently use the personal computer including word processing, spreadsheets, and other related software programs

Manage employee performance consistent with defined Didi Hirsch processes

Utilize analysis, experience, and judgment to make solid business and therapeutic decisions

Demonstrate commitment to team objectives and Didi Hirsch philosophies

Adapt to changing needs by acquiring new skills and knowledge

Current California driver's license and a driving record acceptable to the Agency's insurance carrier