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Wachter, Inc. · 5 months ago

Dispatcher- Service Team (Bentonville Office) Multiple Shifts Available

Bentonville, AR

Full-time

Onsite

Entry Level

$15/hr - $19/hr

Wachter, Inc. is a family-owned company that has been in operation since 1930, providing essential electrical and communication services. They are currently seeking a Dispatcher to manage service tickets and provide operational support in their Bentonville office, requiring strong organizational and communication skills.

IndustrialInformation ServicesInformation Technology

Responsibilities

Maintaining an updated, organized, and fast-paced schedule

Confidently be able to call technicians and dispatch them on jobs

Track COI's

Manage deliverables for completed jobs

Creation of BIS's for billing

Perform any other duties not specifically stated herein, but which your supervisor may assign

Adhere to all required project safety requirements

Dispatch service tickets to available technicians Nationwide

Provide any necessary documentation for service tickets

Assist the Project Manager with daily operational tasks

Provide administrative and logistical project support

Create and maintains project files

Assist in project scheduling and billing

Maintain the company’s high standard of quality and professionalism with regard to workmanship, customer relations, coworkers, behavior, and appearance

Perform any other duties not specifically stated herein, but which your supervisor may assign

Qualification

Dispatcher experienceMicrosoft Office proficiencyCustomer relationship skillsTime management skillsNetwork troubleshootingCat-5 Cabling/Fiber knowledgeTyping speed 40 WPMOrganizational skillsAttention to detail