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ESET · 2 weeks ago

Channel Account Manager I (MSP - WEST)

San Diego, CA

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $90K/yr

5+ years exp

ESET is a cybersecurity company seeking a Channel Account Manager to manage MSP/MSSP Partner relationships. This role involves accelerating partner business, driving revenue, and building trusted relationships with partners while achieving sales targets.

SecuritySoftware

Culture & Values

H1B Sponsor Likely

Responsibilities

Responsible for understanding, managing, and developing complex partners and difficult-to close sales, building trusted relationships with partner reps, owners, and stakeholders; includes creative problem-solving and conflict resolution

Ensure partners are aware of ESET’s latest portfolio with consistent check-ins and partner feedback including training and manage MSPs/MSSPs to sell ESET’s product portfolio within the assigned territory; facilitate access to applicable resources and tools

Achieve monthly and annual revenue and KPIs targets

Creating and executing Business Plans with strategic Partners including metrics and goals, marketing plans collaborating with partner marketing and product roadmaps with sales engineers

Update and track pipeline activities for partners in ESET CRM

Serves as a liaison to partners with regards to any sales-related issues; spearheads, coordinates, and facilitates appropriate resources for best solutions

Conduct joint onsite end-user sales calls with partner to ensure timely closure of business

Attend MSP/MSSP Industry, lead-generating partner-driven or ESET Corporate marketing events as needed/requested

Other duties as assigned by management

Qualification

Salesforce CRMB2B SalesMSP Channel ManagementCybersecurity KnowledgeBusiness DevelopmentLead GenerationChannel ManagementMicrosoft OfficeTime ManagementOrganizational SkillsCreative Problem-Solving

Required

Degree or equivalent is desirable, preferably in IT or cyber related subject

Be available for 20-30% travel

Proficient in Salesforce CRM

5+ years B2B Sales

5-7 years of MSP and/or MSP channel management experience

Must have experience in SaaS: Cybersecurity background preferred

Must have intermediate technical knowledge in Cybersecurity and be technically savvy

Advanced understanding business development, with the ability to implement go-to-market strategies with third parties

Ability to proactively generate leads, nurture and develop opportunities and deals, work under a quota, and effectively maintain/expand business relationships through email, phone, and face-to-face contact

Advanced indirect revenue and lead generation knowledge, including knowledge of all facets of the sales process and experience forming successful relationships

Ability to make appropriate decisions balancing and weighing the relative costs and benefits of potential actions to the company, the partner, and the customer

Extensive Channel Management, Training, and Channel Development Experience

Proficiency in Microsoft Office products (Word, Excel, PowerPoint)

English – B2

Good self-management, time management and organizational skills

Must have a deep sense of urgency

Can approach all situations with polite candor

Can do attitude with ability to think creatively

Company

ESET

Glassdoor4.2

ESET provides cybersecurity solutions to protect users from digital threats.

Founded in 1987

Bratislava, Bratislava, SVK

1001-5000 employees

https://www.eset.com/int

H1B Sponsorship

ESET has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2021 (1)