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The Nuclear Company · 4 hours ago

Head of Services

Carolinas Region

Full-time

Onsite

Director/Executive

$250K/yr - $279K/yr

15+ years exp

The Nuclear Company is the fastest growing startup in the nuclear and energy space, creating a fleet-scale approach to building nuclear reactors. They are seeking an experienced Head of Services to lead and grow their services business line, responsible for strategic direction, operational excellence, and financial performance of services offered to nuclear power plant operators.

Clean EnergyElectrical DistributionNuclear

Responsibilities

Develop and implement a comprehensive strategic plan for the Nuclear Services division, aligned with the overall company strategy and market opportunities

Identify and pursue new business opportunities, expanding our service offerings and customer base within the nuclear energy sector

Analyze market trends, competitor activities, and customer needs to inform strategic decisions and drive innovation in service delivery

Establish and maintain strong relationships with key stakeholders within the nuclear power plant operating companies

Oversee the efficient and effective delivery of all nuclear services, ensuring adherence to safety regulations, quality standards, and customer requirements

Develop and implement best practices, processes, and technologies to optimize service delivery and improve efficiency

Manage resources effectively, including personnel, equipment, and budget, to ensure profitability and customer satisfaction

Ensure compliance with all applicable regulatory requirements and industry standards

Manage the P&L for the Nuclear Services division, achieve revenue targets, controlling costs, and maximizing profitability

Develop and monitor key performance indicators (KPIs) to track performance and drive continuous improvement

Develop and manage pricing strategies for service offerings

Build, lead, and develop a high-performing team of service professionals, including project managers, engineers, technicians, and sales/business development personnel

Foster a culture of safety, quality, accountability, and customer focus within the services organization

Provide coaching, mentoring, and development opportunities for team members

Cultivate and maintain strong, long-term relationships with key customers, understanding their needs and ensuring their satisfaction

Act as a point of escalation for customer issues and ensure timely and effective resolution

Gather customer feedback and use it to improve service offerings and delivery

Champion a strong safety and quality culture within the Nuclear Services division, ensuring adherence to all safety protocols and quality assurance processes

Promote a proactive approach to safety and continuous improvement in all service activities

Collaborate effectively with other internal departments, including engineering, technology development, and sales, to ensure integrated solutions for customers

Qualification

Nuclear power industry knowledgeService-oriented business leadershipP&L managementBusiness developmentOperational excellence principlesCustomer relationship managementSafetyQuality commitmentContract managementCoachingMotivating teamsRegulatory complianceNuclear plant outage managementSenior Reactor Operator licenseTeam leadershipStrategic thinkingCommunication skillsNegotiation skillsMentoringInterpersonal skillsPresentation skills