Renewal by Andersen Metro & Midwest · 8 hours ago
Retail Sales Operations Manager
South Bend, IN
Full-time
Onsite
Entry, Mid Level
1+ years expRenewal by Andersen is the full-service replacement window division of Andersen Windows, seeking a hands-on leader to manage and grow their Event & Retail marketing program in Northern Indiana. The role involves leading a team of Brand Ambassadors and Supervisors, supporting retail locations and events, and driving performance and development across multiple sites.
Construction
Responsibilities
Lead and manage a team of 20–40 Brand Ambassadors and Supervisors
Spend time in the field supporting retail locations, events, and community partnerships
Plan, execute, and evaluate performance for the Event & Retail program
Hire, train, and develop Brand Ambassadors and Supervisors
Set clear expectations and hold the team accountable to performance goals
Adjust strategies based on seasonality and market needs
Provide regular feedback, coaching, and performance discussions
Partner with leadership to forecast results and improve conversion
Travel throughout the Northern Indiana market weekly (no overnight travel)
Qualification
Required
1–3+ years of experience leading or managing a team
Experience working in a structured environment (retail, field sales, events, or multi-site operations)
Comfortable managing teams in the field
Strong communication and people-leadership skills
Ability to take ownership of results and adapt when things change
Valid driver's license and reliable transportation
Preferred
Experience building or scaling teams
Business development or growth-focused background
Event, retail, or field marketing experience
Familiarity with CRMs or workforce tools (training provided)
Benefits
Medical, Dental, Vision, Life Insurance
401(k) with company match
Paid time off
Supportive team culture
Annual incentive trips
Company
Renewal by Andersen Metro & Midwest
Be a Difference Maker. Be Renewal. Be You.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Madden
Talent Acquisition Partner
Drake Ashley
Talent Acquisition Partner
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