WSFS Bank · 8 hours ago
Bilingual Mortgage Loan Processor
WSFS Bank is a locally headquartered bank and wealth management company committed to empowering its associates and serving the community. The Mortgage Loan Processor is responsible for managing a pipeline of residential mortgage loan applications, ensuring timely processing and communication with all parties involved.
BankingFinanceFinancial Services
Responsibilities
Manage a pipeline of various numbers of loans efficiently and deliver an excellent customer experience
Proactive gather and review of underwriting documentation from the applicant and any applicable third parties
Timely submission of underwriting conditions to the Underwriter
Collect and review “stipulations” for accuracy i.e. income, assets, insurance, etc
Order 3rd party services such as title insurance, appraisals, verification of employment, etc
Review underwriting conditions received from the customer of third parties to ensure that the underwriting conditions are properly addresses
Review file documentation for missing or erroneous information
Maintain all required documentation pertaining to assigned loans within the loan origination system
Regularly communicate mortgage loan statuses with the Mortgage Loan Originators and the applicant
Conduct regular pipeline follow-up within the company standards
Ensure that the appropriate levels of mortgage insurance is obtained where applicable
Review loan documentation to ensure that it meets the conditions set forth by Underwriting
Process and close, at minimum the expected number of loans each month
Communicate in writing and verbally with internal business partner, third parties and the applicant
Ensure that all loans are cleared to close by the underwriter within the division SLAs and customer expectations
Ensure that loans requiring escalation are brought to management’s attention
Qualification
Required
A minimum of 2 years mortgage processing experience
Bilingual in English/Spanish required
A strong understanding of the mortgage process flow
Strong organization skills are a must
A proven track record of pro-active problem solving
The ability to multi-task in a high volume and high paced environment
Must be customer focused and dedicated to delivering a “stellar” customer experience
Must have an understanding of residential mortgage products
Must have a general understanding of underwriting guidelines for product suite offerings
Must be able to perform at a high level with minimal supervision
Must have excellent written and oral communication skills
A track record of building strong internal and external partnerships
Preferred
A bachelor's degree preferred or equivalent relevant job experience
Benefits
Medical, dental, and vision coverage
A 401(k) plan
Life, accident, and disability insurance
Flexible spending accounts (FSAs) and health savings accounts (HSAs)
Wellness programs
Paid parental leave
Military leave
Vacation and other paid time off
Sick leave in accordance with applicable state laws
Paid holidays
Company
WSFS Bank
WSFS Bank is the seventh oldest, continuously-operating bank in the United States.
Funding
Current Stage
Public CompanyTotal Funding
$200M2025-12-09Post Ipo Debt· $200M
1986-12-05IPO
Leadership Team
Recent News
2025-11-05
2025-11-03
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