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WSFS Bank · 2 weeks ago

Mortgage Processing Administrator

Bryn Mawr, PA

Full-time

Onsite

New Grad, Entry Level

$37K/yr - $61K/yr

WSFS Bank is a locally headquartered bank and wealth management company that empowers its associates and supports its communities. The Mortgage Processing Administrator will oversee the loan processing pipeline, ensuring key milestones are met while collaborating with internal and external partners to improve processes and maintain documentation standards.

BankingFinanceFinancial Services

Responsibilities

Work in collaboration with the Processing Team Manager

Responsible for identifying potential areas for process/procedural improvements and make recommendations

Responsible for collaborating with the appropriate WSFS Mortgage Management to assist in maintaining the department procedure manuals

Perform regular processing pipeline reviews for the processing team

Responsible for ordering third party verifications

Responsible for reviewing loan files to ensure proper documentation is in the file and organized for underwriting

Responsible for tracking KPIs and other critical department metrics are met

Qualification

Residential mortgagesCustomer serviceBilingual in SpanishProblem resolutionOral communicationWritten communicationDecision makingDetail-oriented

Required

High School Diploma or equivalent required

Experience in fast paced detail-oriented office environment

Must have excellent oral and written communications skills, as well as excellent customer service skills

Must have the ability to resolve problems quickly

Must be able to make decisions and recommendations on difficult and important issues affecting individual loan transactions within their level of authority