Mental Health Association of San Francisco · 5 months ago
Bilingual Spanish/English Certified Peer Support Specialist (Crisis Aftercare Team)
Marin County, CA
Full-time
Onsite
Entry Level
$32.21/hr - $32.21/hr
2+ years expThe Mental Health Association of San Francisco (MHASF) is a peer-run nonprofit dedicated to supporting individuals with mental health challenges. They are seeking a Bilingual Spanish/English Certified Peer Support Specialist to provide compassionate, culturally-sensitive support to Marin County residents following mental health crises, facilitating care coordination and resource navigation.
Health CareHospitalMedicalMental Health
Responsibilities
Provide wellness-focused peer-to-peer support in 1:1 settings, care coordination, and check-ups within the first 7 and 30 days of referral for Marin County Medi-Cal beneficiaries with Emergency Department visits
Work alongside mental health clinicians in a multidisciplinary team to provide individualized outreach and resource navigation support to individuals utilizing critical time interventions to support transitions following ED visits
Serve as an advocate for program participants and a model for mental health recovery
Use personal lived experience as a mental health consumer and/or family member to engage with clients
Serve as a role model and self-disclose lived experience background to clients as appropriate, to establish trust and demonstrate possibility of recovery
Provide information and assist clients with access to community services and resources
Communicate with physicians, psychiatrists, and therapists as well as other service providers
Assist with crisis intervention, targeted case management, advocacy, service navigation, and other supports
Provide ongoing follow-up contact to ensure clients are connected to appropriate supports, and provide additional assistance when needed
Help ensure that services are sensitive to the cultural context and personal history of each client and the client’s support system; provide services in community-based settings
Ensure that consumers and family members are involved to the greatest extent possible in decisions affecting services and treatment
Promote collaboration among support systems, mental health providers, healthcare providers, justice system personnel, school personnel, and other agencies
Outreach and engagement by developing trust and rapport by meeting clients where they are at and conducting outreach in the community to those who may be reluctant to engage with peers and clinicians
Attend supervision, staff meetings, trainings, and other meetings in Marin and in San Francisco
Maintain detailed records of services provided by program staff and ensure client record confidentiality
Ensure records contain all data necessary in reporting to the State Department of Mental Health
Ensure records conform to Medi-Cal requirements and standards
Provide feedback and support to Marin County BHRS and communicate with MHASF about site issues as needed
Identify and resolve barriers to attending follow-up appointments
Provide prompt scheduling and reminders to help ensure timely and seemless transitions from EDs to follow-up
Other responsibilities as assigned
Qualification
Required
Personal lived experience of mental health challenges, and a willingness to disclose to participants and during counselor trainings is a requirement for this peer position
Proof of COVID-19 vaccine and booster (This is field-based work in Marin County)
Ownership of vehicle, clean driving record, valid CA driver's license, and the ability to drive throughout Marin County with project participants/clients
Peer Support Specialist staff for this program will need to be Certified as California Peer Support Specialists or gain that certification within 12 months of hire
Fluent in speaking and writing in Spanish and English
2 years' professional experience supporting people with behavioral health challenges
Proficient computer skills, including typing and data entry
Clear, effective written and verbal communication skills
Behavioral health knowledge, including familiarity with psychiatric diagnoses, psychiatric symptoms and associated behavior, psychiatric medications, and substance use issues
Self-direction, flexibility, and organization
Ability to use independent judgment, work effectively under pressure, and function well in a team setting
Willingness to learn from others, take feedback, and make adjustments to communication and behavior
Proven ability to work effectively with people of a variety of ages, backgrounds, and paths to recovery
Commitment to upholding the mission and values of MHASF
Preferred
Familiarity and experience with harm reduction and the mental health recovery model
Experience with case documentation and billing; training will be provided as needed
Benefits
Medical: Kaiser HMO or Blue Shield PPO (Prorated)
Dental & Vision (Prorated)
Life & long-term disability coverage; EAP
Paid Time Off, sick days, and major holidays
Health and Dependent Care FSA, Commuter Check, and 403(b) options available
Ongoing access to MHASF continuing education and skill-building workshops- all training time paid
Excellent opportunity for advancement-over 70% of our staff have been promoted internally at least once!
Company
Mental Health Association of San Francisco
The Mental Health Association of San Francisco provides mental health education, advocacy, research, and services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Salazar, MHA
President & CEO
Raina Daniels
Associate Director of Strategic Partnerships and Outreach
Recent News
2025-07-18
Company data provided by crunchbase