Paradies Lagardère · 4 days ago
SAP CAR Lead
Atlanta Metro
Full-time
Onsite
Senior Level
5+ years expParadies Lagardère is seeking an SAP CAR Lead responsible for managing business processes within SAP domains, specifically focusing on the SAP Customer Activity Repository (CAR). The role involves enhancing, testing, and maintaining SAP applications, collaborating with IT and business leads to resolve application issues and support day-to-day operations.
Hospitality
Responsibilities
Experience with the following modules of CAR: Point-of-Sale Data Transfer and Audit (POSDTA), functional proficiency is required in the areas of applications like SAP CAR, S4, SLT & Fiori
Good experience in SAP CAR sales audit functionality and able to troubleshoot and guide business stakeholders for any transactional interface related issues
Lead the design, configuration, and implementation of SAP CAR solutions to support customer activity tracking and retail analytics
Collaborate with business stakeholders to understand requirements and translate them into SAP CAR functionality that supports business objectives
Configure and customize SAP CAR to ensure seamless integration with other SAP modules
Experience with Retail systems architecture and integration with SAP
Knowledge of SAP Fiori and various SAP CAR KPIs
Knowledge of Reporting using the content for POS Analytics and other CAR functions
Ability to handle multiple deliverables and projects
Inbound Queue monitoring from POS/Middleware
Troubleshoot Master data failures (Article, Site, Prices) and make changes
Day to Day triage activities support – S4 HANA/ (IDOC Troubleshooting & Resolution)
Life cycle implementations of SAP CAR including 4.0/5.0 version
Work as part of the SAP CoE with the business units to provide support for the SAP applications
Manage configurations & provide support ongoing business functions
Ensures functional correctness and test the integration of the solution with other applications
Provides for the centralized documentation and Configuration Management of SAP solutions adhering to SAP Standards for Solution Documentation
Supports processes associated with SAP. This includes update of IT Operations procedural documentation and Operations Handbooks for monitoring, managing data consistency, managing jobs, idocs and managing data growth
Provides input for the setup and creation of the individual transports
Analyzes reported problems and recommendations for corrective action
Qualification
Required
Bachelor's degree in the field of computer science or information systems or equivalent SAP experience
5+ years of experience in implementing, configuring, and supporting SAP Customer Activity Repository (CAR)
Functional and technical understanding of implemented business process(es)
Experience with SAP CAR functionality, including customer activity tracking, sales insights, and integrated analytics
Strong problem-solving skills with the ability to provide creative solutions to complex business needs
Strong communication skills, with the ability to work closely with business stakeholders and technical teams
Ability to manage multiple projects simultaneously and work in a fast-paced environment
Ability to adjust priorities in rapidly changing environments; work well under pressure
Attention to detail, multi-tasking and prioritization skills are required
Work and collaborate with other technology groups to support the SAP landscape
Exemplary troubleshooting and ability to drive root cause analysis on incidents and problems
Preferred
Knowledge of SAP Fiori, SAP Analytics Cloud, or similar reporting and analytics tools is a plus
Experience in retail or consumer-facing industries is highly desirable
Excellent verbal and written communication skills, ability to present complex ideas and designs to a variety of technical or non-technical stakeholders
Company
Paradies Lagardère
Paradies Lagardère is the North American division of Lagardère Travel Retail, a global leader operating more than 4,900 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 51 countries worldwide.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Gregg Paradies
President and CEO
John Jamison
EVP and Chief Financial Officer
Company data provided by crunchbase