Communications Specialist - Evergreen jobs in United States
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PHI Air Medical · 11 hours ago

Communications Specialist - Evergreen

positionPhoenix, AZ
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

PHI Air Medical is the leading air ambulance provider in the United States, committed to providing top-tier emergency medical services. The Communications Specialist will collaborate with industry professionals to enhance services and manage air medical transport requests, ensuring timely and efficient operations.

Air TransportationHealth CareMedical

Responsibilities

Receive, coordinate, and relay requests for air medical transport
Responsible for quality and accurate documentation of all Communications Center activities
Flight follow aircraft (computer aided and/or manual sectional charts) on missions and initiates emergency action plans in case of incident/accident
Maintains positive relationships with customers and other air medical transport providers
Calculates and provides price quotes for non-emergent air medical transports. Coordinates all aspects of patient transports, nationally and internationally
Effectively manages the transfer center to ensure that patient transfers are facilitated within a timely manner
Other duties that may be assigned

Qualification

EMT LicenseMedical terminologyComputer operating systemsCustomer ServiceTyping speedStress management

Required

High School Diploma or equivalent
Possess intermediate knowledge and proficiency with computer operating systems
Ability to type at least 25 words a minute
Excellent Customer Service skills
Ability to handle stressful situation involving multiple simultaneous critical events in an organized and professional manner is a must
Must be able to pass pre-placement drug screening and background screen
Successful Completion of Communication Specialist Academy
PHI New Hire Orientation Classes
PHI Destination Zero
Successful Completion of King County Emergency Medical Dispatcher Certification Program
Yearly recurrent training courses as required to include HIPAA and Code of Conduct

Preferred

Prior fire, police, or EMS dispatch and medical terminology background
EMT License

Company

PHI Air Medical

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PHI Air Medical is a healthcare company that offers air ambulance, air medical, and outreach education services.
dateFounded in 1997
location
Phoenix, Arizona, USA
people-size1001-5000 employees
web-link
https://www.phiairmedical.com

Funding

Current Stage
Late Stage

Leadership Team

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Paul Julander
Vice President Ambulance Operations
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Recent News

startupticker.ch
Major customer deals for Swiss startups
2025-10-31
PR Newswire
PHI Air Medical Becomes First Air Ambulance Operator in the Americas to Train Pilots with VR Flight Simulation--Using Loft Dynamics' Simulator
2025-10-23
PRWeb
PHI Air Medical opens new headquarters at state-of-the-art facility in Tempe at The Grand, Papago Park Center, Arizona
2025-09-23
Company data provided by crunchbase