TELUS Digital · 1 day ago
Customer Service Representative
Las Vegas, NV
Full-time
Onsite
Entry Level
1+ years expTELUS Digital is a global leader in customer experience innovation, and they are seeking exceptional individuals to join their world-class customer service team. In this role, you will be responsible for addressing customer inquiries through various channels, providing solutions to complex issues, and ensuring customer satisfaction in a dynamic environment.
AnalyticsArtificial Intelligence (AI)ConsultingData Collection and LabelingInformation ServicesInformation TechnologyOutsourcing
Responsibilities
Be the friendly voice (or typing fingers) behind our brand across phone, email, and chat
Tackle a diverse range of customer inquiries with confidence and expertise
Transform complex tech issues into simple, understandable solutions
Manage your own ticket queue like a pro
Collaborate with a fantastic team to ensure customer satisfaction
Qualification
Required
1-2 years of customer service experience with a knack for problem-solving
A typing speed of at least 30 WPM with top-notch grammar
Emotional intelligence and the ability to build rapport effortlessly
A talent for simplifying complex information
Resilience, adaptability, and a positive attitude
High school diploma or equivalent
Able to work on-site in Las Vegas, NV
Benefits
Comprehensive training programs
Wide range of benefits and perks
Company
TELUS Digital
Telus Digital provides data solutions and human intelligence services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-09-02Acquired
2021-02-03IPO
2016-05-05Private Equity
Leadership Team
Grégoire Vigroux
Co-Founder and Senior Advisor, TELUS International Europe (exited but still involved)
Jeffrey Puritt
Executive Vice Chair of the Board at TELUS Digital
Recent News
2025-11-14
Company data provided by crunchbase