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Citizens · 1 day ago

Business Banking Relationship Manager II

Miami, FL

Full-time

Onsite

Mid, Senior Level

4+ years exp

Citizens is dedicated to providing tailored advice and personalized experiences to clients. In this role, you will deepen client relationships by collaborating across banking, lending, and investing to help clients achieve their financial goals.

BankingCredit CardsFinancial ServicesFinTechRetail

Responsibilities

Manage, acquire and deepen a portfolio of new and existing commercial customer relationships within the Business Banking target market

Focusing on clients with annual revenues ranging from five million to fifty million

Through a consultative approach understand the client needs, providing value added solutions that enhance the customer experience, increase loyalty, and improve the profitability of customer and the Bank

Possess and maintain a working knowledge in all aspects of commercial credit including the identification, assessment, and mitigation of risk

Successfully operate in a “team” atmosphere building upon and leveraging strong internal and external networks

Operate within a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, cross sales, customer service and satisfaction

The ideal candidate should be a successful proven relationship manager with experience with moderately complex portfolios, customers, and transactions

Developing an equally strong grasp of sales and credit skills

The candidate is expected to possess external visibility in the local market in terms of reputation, COI network, strong customer following and local community involvement

This individual possesses the potential to provide a growing impact of the team in a reasonable period of time

This individual is a self-starter and motivator who has demonstrated growth potential

Qualification

Business Banking experienceCommercial Credit TrainingPortfolio managementCustomer service skillsSales skillsRiskCompliance knowledgeCommunity involvementWritten communicationOral communicationNegotiation skillsProblem solving

Required

4+ years in a Business Banking Relationship Manager role or related business lending experience

Minimum Undergraduate Degree

Completion of Commercial Credit Training

Proficiency with portfolio management

Strong written and oral communication skills

Proficient with technologies

Strong sense of customer service, satisfaction and retention

Adept at needs identification, problem solving and the consultative sales approach

Strong negotiation skills and the ability to overcome objections and adversity

Following of prospects, customers and COIs

Ability to self-generate and drive new business development

Strong understanding of risk and compliance

Meaningful Community involvement

Strong understanding of core products and services

Company

Citizens

Glassdoor3.6

At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.

Founded in 1828

Providence, Rhode Island, USA

10001+ employees