DFS Group Limited · 15 hours ago
Vendor Brand Specialist, William Grant & Sons (LAX - Tom Bradley International Terminal)
Los Angeles, CA
Full-time
Onsite
Entry, Mid Level
$24.50/hr - $24.50/hr
2+ years expDFS Group Limited is seeking a Vendor Brand Specialist for William Grant & Sons, a premium spirits company. The role involves being a brand ambassador, assisting customers on the sales floor, and ensuring an excellent customer experience while meeting sales targets.
Retail
Responsibilities
Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service
Complete customer transactions in a professional and timely manner
Identify customer’s temperaments and recommend products that suit their style
Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate
Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum
Ensure floor presentation meets or exceeds brand and DFS requirements
Maintain reasonable stock levels of all merchandise in the department
Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate
Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow
Qualification
Required
High School diploma or an equivalent combination of education and work experience sufficient to perform the essential functions of the job
Minimum 2+ years in sales or customer service experience in a retail environment; luxury sales, spirits, wine experience or brand ambassador experience preferred
Comfortable with one-on-one elevated customer service; clienteling experience
Familiar with using the POS Terminal; with accurate and quick transaction handling ability
Able to work in a fast-paced, high-pressure environment
High energy level, have a positive approach to job and group responsibilities
Ability to work flexible hours / shifts, including weekends, nights and holidays
Preferred
Minimum 2+ years in sales or customer service experience in a retail environment; luxury sales, spirits, wine experience or brand ambassador experience preferred
Secondary language speaking is beneficial, but not required
Benefits
Day One Health Benefits
401k Plan Contributions
Paid Time Off
Paid Holidays
Monthly Commission
Uniform Allowance
Parking Reimbursement
Employee Discounts
Company
DFS Group Limited
DFS Group is the leading luxury travel retailer.
5001-10000 employees
H1B Sponsorship
DFS Group Limited has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknown1997-01-11Acquired
Leadership Team
Nia Deen Lim
Assistant Manager Retail Marketing & Partnerships
Recent News
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