Reformation · 6 hours ago
Sales Associate, Part-Time - Soho - New York City
New York, New York
Part-time
Onsite
New Grad, Entry Level
$17/hr - $25/hrReformation is a global brand dedicated to sustainable fashion, aiming to be Climate Positive by 2025. The Sales Associate will focus on exceeding sales goals, providing exceptional customer experiences, and embodying the brand's values while engaging with customers about sustainability.
E-CommerceFashionManufacturing
Responsibilities
Consistently meet and exceed sales goals
Assist in clientele generation through customer engagement
Contribute to an in-store experience for customers that both surprises and delights them
Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships
Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability
Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS
Understand the need for consistent inventory accuracy and controls in store
Contribute to Loss Prevention in all areas of the business
Uphold time and attendance policy
Ensure the selling floor reflects the brand and concept standards at all times
Share your deep knowledge about our product with genuine enthusiasm
Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better
Help ensure that the store environment is inspiring and our product is easily accessible
Understand the core values and culture of Reformation and reflect these in all efforts
Maintain and uphold a professional, healthy, and productive work environment
Qualification
Required
Experience working with a sales or retail organization and/or operationally intensive business
Ability to work in a fast-paced setting
Strong interpersonal skills and the ability to interact effectively with diverse personalities
Driven approach to take on new challenges with the self-motivation for your work and career
Consistently meet and exceed sales goals
Assist in clientele generation through customer engagement
Contribute to an in-store experience for customers that both surprises and delights them
Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships
Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability
Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS
Understand the need for consistent inventory accuracy and controls in store
Contribute to Loss Prevention in all areas of the business
Uphold time and attendance policy
Ensure the selling floor reflects the brand and concept standards at all times
Share your deep knowledge about our product with genuine enthusiasm
Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better
Help ensure that the store environment is inspiring and our product is easily accessible
Understand the core values and culture of Reformation and reflect these in all efforts
Maintain and uphold a professional, healthy, and productive work environment
Preferred
Be a leader among your peers - consistently deliver results at the highest level with sales, customer experience and clienteling
Serve as an expert resource - provide expertise on brand, key customer issues, and partner with peers to provide support
Benefits
Health, vision, and dental insurance for eligible employees
Paid vacation, sick, holidays & volunteer time-off for eligible employees
Mission based company + casual and entrepreneurial work environment
401K with company match
Clothing discount
Company
Reformation
Reformation is a revolution in fashion where design, value, and sustainability coexist.
Founded in 2009
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$37M2019-07-10Acquired
2017-12-14Series B· $25M
2015-04-02Series A· $12M
Leadership Team
Frederick Clark
CTO
Recent News
Company data provided by crunchbase