Skin Laundry · 3 months ago
General Application - GA (Clinic Manager)
District: CO/GA/TN/FL
Full-time
Onsite
Mid, Senior Level
3+ years expSkin Laundry is revolutionizing skincare with advanced laser technology and is seeking a Clinic Manager to lead the day-to-day operations of their clinics. The role involves driving sales strategies, managing clinic operations, and training new employees while ensuring an exceptional client experience.
Health Care
Responsibilities
Establish and lead the execution of the brand’s business strategies to drive store Key Performance Indicator (KPI) results to maximize performance and achieve sales plans and goals
Develop strong relationships with partners and clients for new business opportunities within the assigned area
Customize local clinic marketing and outreach plans
Collaborate with other departments, such as Marketing, to build brand awareness and to drive sales and traffic through market outreach and effective in-store events
Working directly with clients to sell memberships and products
The Lab CM for a designated Lab Clinic has the opportunity and responsibility to be part of the training program at Skin Laundry to orient and develop new employees
Partner with VP of Talent Management to develop and execute training for employees
Manage ongoing day to day clinic operations concurrently with training new hires
Hire, develop and motivate a magnetic team
Coach and give feedback as necessary for all team members
Lead your team to deliver excellent customer experience and meet service and retail sales targets
Organize regular team communication to discuss business updates, issues, and opportunities
Evaluate and manage employee performance and develop individual career development plans
Ensure all store operations are consistent and flawless; people policies and standards are practiced and upheld
Develop monthly, weekly, and daily clinic action plans to achieve revenue targets in all mix of business on a consistent basis
Coverage of the clinic (working on the floor and in the front)
Effectively manage all physical inventory and forecasting for service and retail
Address client issues and queries professionally, accurately, and timely
Evaluate existing business procedures and recommend improvements
Effectively create and manage team schedules to meet client needs, achieve clinic financial targets
Qualification
Required
Minimum of 3 -5 years of management experience in a retail environment
Ability to commute/cover other clinics reliably
Ability to walk short distances and stand for long periods of time
Ability to lift and carry inventory and move clinic equipment, regularly required to reach, crouch, kneel, bend, twist, push, pull, and carry up to 25lbs
Ability to operate standard office equipment such as phones, keyboards, computers, and touch screen devices
Specific vision abilities required include close vision, depth perception, color vision, and ability to adjust focus
Proficiency in Retail Math, MS Office Suite, and Outlook
Ability to develop strong relationships with partners and clients for new business opportunities
Ability to customize local clinic marketing and outreach plans
Experience in training and developing new employees
Ability to hire, develop and motivate a team
Ability to evaluate and manage employee performance and develop individual career development plans
Ability to ensure all store operations are consistent and flawless
Ability to develop monthly, weekly, and daily clinic action plans to achieve revenue targets
Ability to address client issues and queries professionally, accurately, and timely
Ability to evaluate existing business procedures and recommend improvements
Ability to create and manage team schedules to meet client needs
Preferred
Passion for accessible and inclusive beauty
Desire to create an uplifting and positive company culture
Enjoyment in working 1:1 with clients
Driven, self-motivated, and holds oneself and others to exceptional standards
Strong verbal and written communication skills
Enjoyment in collaborating with others and thriving in a team environment
Desire to learn and evolve through coaching and mentoring
Benefits
Skin Laundry Employee Treatment & Product Discount Program
Vacation leave, sick leave, and paid holidays
Parental Leave
Health insurance - Medical, Dental, and Vision insurance options
401k
Flexible Spending Accounts (FSA) - Health Care and Dependent Care
Voluntary Term Life insurance for employee, spouse, and child(ren)
Employee Assistance Program (EAP)
Voluntary Accidental Death & Dismemberment (AD&D)
Voluntary Commuter Benefits
Voluntary Legal Benefits
Voluntary Group Accident insurance
Voluntary Critical Illness insurance
Voluntary Hospital Indemnity insurance
ADP LifeMart - discounted products, services, and experiences
Company
Skin Laundry
Skin Laundry provides medical laser services to rejuvenate skin cells and boost collagen production.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$3M2024-01-05Series Unknown· $3M
2018-10-22Series Unknown
Leadership Team
Gregg Throgmartin
Chief Executive Officer
Recent News
2025-02-16
Company data provided by crunchbase