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SunSource · 5 months ago

Inside Sales / Customer Service Representative - Industrial Distribution

Savage, MN 55378

Full-time

Onsite

Entry Level

2+ years exp

SunSource is one of North America’s leading value-add industrial distribution companies, providing products and solutions across various industrial domains. The Customer Service Representative is responsible for supporting customers and the sales team, managing inquiries, and ensuring a high level of customer service in a fast-paced environment.

EnergyIndustrialMachinery ManufacturingProductivity ToolsRenewable EnergySolarSupply Chain Management

Responsibilities

Support customers and outside sales team

Prioritize and manage multiple requests in a fast paced environment

Proactively anticipate customer's and manager's needs

Field 50-100+ emails daily

Effectively communicate via email/phone

Proficient in Microsoft Office

Qualification

Customer service experienceInside sales experienceMicrosoft Office proficiencyTrend (CRM) experienceAnalytical skillsMechanical aptitudeOrganizational skillsCommunication skillsAttention to detail

Required

2+ years of experience inside sales / customer service experience

Proficient in Microsoft Office

Strong analytical, mathematical, and mechanical aptitude

Field 50-100+ emails daily

Effectively communicate via email/phone

Prioritize and manage multiple requests in a fast paced environment

Proactively anticipate customer's and manager's needs

Work with a high attention to detail, sense of urgency, excellent organization skills, and a positive demeanor

Preferred

Associates / Technical degree

Inside sales experience in a manufacturing or industrial distribution environment

Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs

Working experience with Trend (CRM)