EquipmentShare · 1 week ago
Collections Specialist
Columbia, MO
Full-time
Onsite
Entry Level
2+ years expEquipmentShare is a company dedicated to transforming the equipment rental industry, and they are seeking a Collections Specialist to support their growing team. The role involves facilitating the collection of delinquent accounts while maintaining strong customer relationships and achieving departmental goals.
ConstructionFleet ManagementSaaSService IndustrySoftware
Responsibilities
Possess strong customer focus with the ability to have detailed conversations with our customers
Handle Collection calls and or correspondence in a fast paced goal oriented Collections Department
Very comfortable communicating with customers in a metrics-driven environment
Are able to navigate multiple technologies while staying engaged with our customers
Possess excellent negotiation and decision making skills; in addition to strong communication skills
Demonstrate sensitivity and compassion in difficult situations
Special Projects or tasks as assigned by manager
Have the ability to work independently and in a team environment
Think critically and exercise independent judgement
Handle a high volume of outgoing calls to assigned delinquent customers
Handle incoming phone calls, regardless of assigned branches, effectively resolving customer and branch questions
Communicate and follow up effectively with both customers and branch personnel on a timely basis
Establish and maintain an effective and cooperative working relationship with branch personnel and co-workers
Reconcile customer disputes as they pertain to payment of outstanding balances that are due
Effectively communicate with customers and co-workers both verbally and written
Meet portfolio, departmental and company goals
Qualification
Required
Associate Degree in Accounting or relevant field
2+ years experience in finance/accounting
Strong foundation in spreadsheets, Excel and Google Sheets
Strong verbal and written communication; ability to communicate with Finance team
Ability to function as a team player
High school diploma or equivalent required
Preferred
Two years of related experience in accounts receivable preferred
Benefits
Medical, Dental and Vision coverage for full-time employees.
401(k) and company match.
Generous paid time off (PTO) plus company paid holidays.
Stocked break-room and full kitchen, chef prepared meals daily at HQ (breakfast and lunch).
State of the art onsite gym (Corporate HQ) with instructor led-courses/Gym stipend for remote employees.
Seasonal and year round wellness challenges.
Company sponsored events (annual family gatherings, happy hours and more).
Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year.
Opportunities for career and professional development with conferences, events, seminars and continued education.
Company
EquipmentShare
EquipmentShare provides solutions to construction companies and equipment rental businesses through the use of technology.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$6.29BKey Investors
Wells FargoBDT & MSD PartnersCapital One
2025-12-03Debt Financing· $2.75B
2024-07-16Secondary Market
2024-04-16Debt Financing· $600M
Leadership Team
Brad Siegler
Co-Founder
Jeffrey Lowe
Co-founder
Recent News
Company data provided by crunchbase