Panda Restaurant Group · 1 day ago
Executive Director, Operations Innovation
Panda Restaurant Group is the largest family-owned American Chinese Restaurant concept in America, and they are seeking an Executive Director of Operations Innovation to lead a diverse team in developing and driving new operations initiatives. The role involves establishing standards, improving efficiency, and coordinating innovation across various departments to enhance operational excellence.
Restaurants
Responsibilities
Leads development and maintenance of standards and processes, working with Ops and HR to implement training programs and documentation to support store-level adoption
Establishes and leads the Audit team to regularly assess and enforce store-level execution of standards and processes
Works closely with Operations leadership to identify innovative opportunities and develop strategies and plans for improving efficiency and quality of execution. Implement process improvements and deploy technology to address issues in store operations
Performs value-added analysis to optimize workforce planning and scheduling, productivity improvement, and store level structure. Identifies improvement opportunities for implementation. Advises on impact of change initiatives on labor productivity and cost
Integrates and coordinates Concept/Operations innovation initiatives at Support Center and keeps track of all new projects rolled out to the field. Conducts appropriate data analytics to support the initiatives
Partners closely with Restaurant Development, Operations, Marketing Product Innovation, Information Systems, Finance, Strategy, Supply Chain and Food Safety Quality Assurance to enhance front and back-of-house excellence through innovation in equipment, technology and service delivery procedures
Leads a team of managers and professionals, coaching and developing associates’ performance to achieve the company’s growth goals. Recruits, selects, and retains talent in Operations Innovation
Leads cross-functional team to execute holistic concept innovation plans for new store builds, remodels, and rollouts
Qualification
Required
Bachelor's degree required
12+ years of experience in multi-unit restaurant or retail Operations; track record in leading innovation, efficiency, and optimization initiatives and experience supporting executive leadership or working as part of an executive team, preferably in a multi-unit retail environment
Successful completion of initial and periodically required trainings
Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position
Benefits
Hybrid Work schedule
401K with company match
Yearly bonus opportunity
Full medical, dental, and vision insurance
On-site fitness center, biometric screen, and flu shot clinic
Discounts at Panda restaurants, theme parks, and gym memberships
Paid time off starting at 15 days with 7 federal holidays
Continuous education assistance and scholarships
Income protection including Disability, Life and AD&D insurance
Bereavement leave
Benefits available for eligible permanent full time associates
Company
Panda Restaurant Group
Panda Restaurant Group provides quick service Chinese food in high traffic locations, including malls, airports and sporting arenas.
H1B Sponsorship
Panda Restaurant Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (10)
2023 (11)
2022 (3)
2021 (3)
2020 (7)
Funding
Current Stage
Late StageRecent News
2026-01-06
2025-11-07
Boys & Girls Clubs of America
2025-10-09
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