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Panda Restaurant Group · 1 hour ago

Host/Hostess - Yakiya

Pasadena, CA

Full-time

Onsite

New Grad, Entry Level

$18.04/hr - $21.04/hr

Panda Restaurant Group is the largest family-owned American Chinese Restaurant concept in America, delivering exceptional Asian dining experiences. The Host/Hostess plays a critical role in ensuring guests feel welcome, managing table turnover, and providing exceptional service throughout their dining experience.

Restaurants

H1B Sponsor Likely

Responsibilities

Greet and welcome guests promptly and warmly; provide menus and seat the party, using good judgment to ensure tables are distributed evenly among service stations

Guide the party to their tables, carrying drinks if needed, and seat guests courteously

Answer immediate questions about the menu, beverages etc., and alert the servers of any special needs

Able to guide guests to create a balanced flavored meal, and has thorough menu knowledge (Taste profiling , ingredients, sauce)

Suggestive selling and maximize sales opportunities

Accommodate special seating needs, such as extra chairs, booster seats and high chairs for children

Answer telephone, take messages, take & confirm reservations, pre-plan seating for balanced stations and take 'to go' orders

Ensure 100% accuracy of the order and special requests/needs of the guests. Assist kitchen staff in assembling 'to go' orders, present the order to the guests, take and process payments

Respond to any requests or complaints, seeking the help of the servers or manager as appropriate

Assist servers in serving beverages, wine, cocktails

Perform opening or closing routines as scheduled, including cleaning tasks in the front desk/lobby area

Perform any cleaning tasks as required to assist the servers in maintaining clean and safe dining room

Perform side jobs or miscellaneous administrative tasks as needed & assigned by General Manager or Assistant Manager

Qualification

Restaurant experienceMenu knowledgeEffective communicationCustomer serviceConflict management

Required

High school graduate

Restaurant experience a plus

Must be 18 years of age to carry alcoholic beverages

Have a clean, neat appearance & good personal hygiene at all times

Have a courteous, enthusiastic style of communication

Ability to communicate with guests

Benefits

Progressive Compensation Package and Bonus Opportunity

Paid Training to prepare you for success

On-Going Career & Leadership Development

Medical and Dental Insurance

401 K with Company Match

Paid Time Off Associate Discounts and free meals when you work

Flexible schedules

Great pay

Free meals while working at Panda

Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates

Health Care and Dependent Care Flexible Spending accounts

Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates

Associate discounts for many brands

Referral bonus for eligible associates

Opportunity to give back to your community

Hands-on paid training to prepare you for success

Opportunities for growth into management positions

Pre-Tax Dependent Care Flexible Spending Account

Company

Panda Restaurant Group

Glassdoor3.6

Panda Restaurant Group provides quick service Chinese food in high traffic locations, including malls, airports and sporting arenas.

Founded in 1973

Rosemead, California, USA

10001+ employees

https://www.pandarg.com

H1B Sponsorship

Panda Restaurant Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (9)

2024 (10)

2023 (11)

2022 (3)

2021 (3)

2020 (7)