Sheppard Pratt · 5 days ago
Patient Advocate (Elkridge, Four 10 Hour Shifts)
Elkridge, MD
Full-time
Onsite
Mid Level
$52K/yr - $81K/yr
3+ years expSheppard Pratt is a behavioral health and special education system, and they are seeking a Patient Advocate. The role involves managing and resolving patient complaints and grievances while ensuring the protection of patient rights and facilitating communication between patients and staff.
CharityEducationHealth CareNon ProfitSpecial Education
Hiring Manager
Emma Edwards
Responsibilities
The Patient Advocate serves as the primary point of contact for the identification, management, and resolution of assigned complaints, grievances, and requests communicated by and/or on behalf of the populations served by Sheppard Pratt
The Patient Advocate engages with the patient/patient representative to assure protection of patient rights, facilitate communication between patients and staff, educate patients (or secure appropriate resources to do so) on the topic of their concern so that matters are resolved in a timely manner in accordance with regulatory requirements
Qualification
Required
Work requires comprehensive knowledge of health care administration and its governing laws and effective oral and written communication skills - acquired through a Bachelor's degree in clinical psychology, counseling, nursing, or related health services field of study
Work requires 3 years of hospital experience in order to gain comprehensive knowledge of clinical documentation requirements
Knowledge of the law regulations pertaining to patients' rights
General knowledge in the requirements and review processes of TJC, CMS, and state regulatory agencies
Demonstrated experience in researching and preparing for audits/reviews
Preferred
Master's degree preferred
Broad knowledge of treatment of psychiatric populations preferred
Experience in healthcare advocacy and/or clinical role is preferred
Benefits
Comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
Comprehensive medical, dental and vision benefits for benefit eligible positions
403b retirement match
Generous paid-time-off for benefit eligible positions
Complimentary Employee Assistance Program (EAP)
Generous mileage reimbursement program
Company
Sheppard Pratt
Sheppard Pratt is a behavioral health and special education system.
1001-5000 employees
H1B Sponsorship
Sheppard Pratt has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (2)
2022 (4)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$0.23MKey Investors
Horizon Foundation
2023-01-19Grant· $0.23M
Leadership Team
Harsh Trivedi
President and CEO
Donna Richardson
Vice President & Chief Development Officer
Recent News
2025-06-09
Behavioral Health Business
2025-02-21
Company data provided by crunchbase