Retail Ambassador jobs in United States
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Allbirds · 1 day ago

Retail Ambassador

Allbirds is a company dedicated to sustainability and comfort in footwear. The Retail Ambassador role focuses on delivering exceptional customer experiences, building relationships, and contributing to store operations and sales goals.

ApparelE-CommerceFashionManufacturingShoes
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Culture & Values

Responsibilities

Build strong relationships with customers by providing high quality and personalized in-store experience
Strive to be a product-knowledge expert who can communicate passionately about our brand and products
Actively contribute to the store’s sales goals
Maintain store appearance, cleanliness, and organization
Operate our point-of-sale system once trained
Execute on inventory and merchandising duties
Perform daily operational tasks as delegated by the store leadership team
Commit to learning by asking questions and actively seeking to grow and develop new skills
Work collaboratively to achieve shared goals
Practice respectful, honest, and effective communication
Cultivate a positive attitude and support your teammates

Qualification

Customer experienceProduct knowledgePoint-of-sale systemsRetail mathCommunication skillsTeamworkOrganizational skills

Required

High School Diploma or GED
1+ years experience in retail, direct customer sales and service, or hospitality, preferred
Excellent communication skills and good judgment
Strong organizational skills with the ability to multitask and prioritize tasks
Basic understanding of retail math for handling transactions and calculating discounts
Familiarity with POS systems and ability to learn new technical sales tools quickly
Ability and willingness to work flexible hours including but not limited to opening and closing shifts, Saturday or Sunday shifts and holidays
Passionate about providing great customer experience
Strong interpersonal, verbal, and communication skills; ability to build relationships and adapt to a diverse customer base is desired
Able to stand/walk for extended periods of time on the sales floor
Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking, and store merchandising
Able to regularly perform store maintenance: sweep, vacuum, empty trash, clean, dust, etc
Use of iPads, computers, POS devices
Able to safely lift boxes up to 30 pounds
Comfortable climbing ladders
Depending on location, going up and down stairs

Benefits

Paid time off
Equity
Company bonus or sales commissions/bonuses
401(k) plan with matching
Medical, dental, and vision benefits
Pre-tax savings
Wellness & lifestyle benefits
Unlimited PTO for full-time corporate roles
Sick and vacation time for other roles
Parental leave (with a new parent bonus for full-time employees)
Volunteering
Medical & family care leave
Bereavement
Jury duty
Voting
Support benefits through Modern Health (free mental health benefit with coaching and therapy sessions)
Employee Assistance Program
The company discount (50%) on most Allbirds products
Discount mall through LifeBalance
Reimbursement on eligible wellness expenses (full-time employees)
Cellphone and more for certain eligible roles

Company

Allbirds

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Allbirds is an apparel and fashion company that specializes in manufacturing eco-friendly wool shoes.

Funding

Current Stage
Public Company
Total Funding
$252.45M
Key Investors
Second Avenue Capital PartnersFranklin TempletonT. Rowe Price
2025-06-30Post Ipo Debt· $50M
2021-11-03IPO
2020-09-27Series E· $100M

Leadership Team

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Joe Vernachio
CEO & Board Member
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Joseph Zwillinger
Board Member & Co-Founder
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Company data provided by crunchbase