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MountainView Regional Medical Center · 3 days ago

AMR Coordinator - Onsite

Las Cruces, NM

Full-time

Onsite

Entry Level

1+ years exp

MountainView Regional Medical Center is dedicated to providing top quality care to patients, and they are seeking an AMR Coordinator to join their team. This role focuses on AMR education and development, ensuring efficient utilization and optimization of the AMR while supporting quality goals and clinician performance.

Health CareHospitalMedical

No H1B

Responsibilities

Teaches and promotes standard utilization and standard workflows that are in alignment with the enterprise expectations and policy

Performs preliminary assessment of new physician practices (including urgent care and walk-in clinics) prior to Go-Live

Monitors/ensures adherence to AMR standard workflows (both clinical and non-clinical; loops in PPSI and market leadership as appropriate for non-clinical)

Accountable for ongoing assessments of end-user competencies. This includes regular rounding and assessments to identify training gaps; defines action plans to improve deficiencies; and works with market leadership to ensure accountability and improvement

Prepares and uses reports to assess, monitor and improve utilization. This includes, when appropriate, reviewing monthly provider utilization data and working with the Corporate Optimization Director to schedule onsite optimization visits

Responsible for the on-boarding and preparedness of all new clinical staff and providers (i.e. learning module completion; at the elbow support first two weeks, etc.); this includes both clinical and non-clinical looping in PPSI/market leadership as appropriate for non-clinical. Ensures providers receive post-optimization training

As appropriate, ensures new providers attend a 30-45 day post go-live optimization remote follow up session

Conducts regular and as needed clinical education sessions for staff and providers in a classroom environment. Selects appropriate instructional procedures or methods such as individual training, group instruction, self-study, lectures demonstration, presentation, simulation exercise, role-play, and/or computer based training

Schedules training resources with Quality Leads as needed to ensure all quality goals are met and all providers can successfully attest

Maintains EPCS enrollment and current identification

Conducts regular audits of the AMR to ensure termed providers are fully termed in the AMR, end users are blocked, and interface feeds are terminated

Consults with local market leadership as requested (Administrator, Sr. Director Clinics, Director of Clinics, Medical Director, Medical Informatics Officer, etc.) on strategic development of necessary resources to achieve accountability and organizational goals and to ensure interoperability among software applications

Collaborates with local practice leadership to communicate AMR changes or significant AMR related information to ALL end users of the AMR. Presents AMR updates on local standing meetings and clinic huddles

Reviews clinical inbox task numbers and collaborates with managers, providers, and staff to take action on aged tasks. Hardwires workflows needed to ensure timely completion of AMR tasks; ensuring tasks are being sent to the appropriate end users and joining AMR meetings when requested to report on outliers and aged tasks

Collaborates with the billing team to ensure all in office procedures, vaccines, DMEs, and injectable medications are appropriately mapped/captured

Ensures end users are trained on the importance of patient portal enrollment and collaborates with market leadership and/or non-clinical trainer(s) (if applicable) to ensure front desk teams are capturing necessary information

Follows the "Go-Live Success Program" onboarding expectations including providing the expected "at the elbow" go-live support or ensuring a "super user" is assigned to fulfill the expectations

Follows onboarding clinical request protocols for all new providers

Performs other duties as assigned

Complies with all policies and standards

Qualification

Healthcare InformaticsElectronic Health RecordsHealth Information ManagementTrainingDevelopmentRegulatory ComplianceConflict ResolutionCommunication SkillsProblem-SolvingRelationship BuildingInitiativeOrganizational SkillsConfidentialityLeadership