Five9 · 4 months ago
Strategic Sales Director - West Coast
United States
Full-time
Remote
Director/Executive
$126K/yr - $321K/yr
10+ years expFive9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. The Strategic Sales Director is responsible for creating, identifying, and closing sales within a set of named accounts while managing the initial phases of post-sales support to ensure successful implementation of Five9’s solutions.
Call CenterCustomer ServiceEnterprise SoftwareSaaSSales
Responsibilities
Create and drive revenue within a specified region or list of named accounts
Generate business opportunities through professional networking and cold-calling
Drive brand awareness, campaigns, and lead generation via networking, associations, etc
Meet and exceed all quarterly and annual sales quotas
Collaborate with peers and management around ways to continually improve the sales organization
Own the sales cycle from lead generation to closure
Provide expertise around particular areas of interest to discuss industry best practices and development of high level strategies
Develop business plan and present the business plan during quarterly review sessions
Be proactive in all aspects of opportunity development
Establish yourself as a ‘Trusted Advisor’ to the prospect or customer
Bring net new and innovative ideas to both internal teams and the customer
Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
Self-generate leads from a personal connections, referral partners, and regional networking events
Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience
Qualification
Required
10+ years of outside enterprise software sales experience in the contact center space
Superior active listening skills
Excellent objection handling and negotiating abilities
Strong collaboration skills and ability to work alongside multiple team members
Strong time-management and organization skills
Excellent written and verbal communication skills
Be able to work independently and as part of a team in a fast pace, rapid change environment
Experience selling at the C-level
Proven track record of sales excellence
A proven sales hunter and closer
Highly persuasive
Superior professional presence and business acumen
Benefits
Health, dental, and vision coverage, beginning on the first day of employment.
Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
Generous employee stock purchase plan.
Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
Company
Five9
Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service. It is a sub-organization of Five Rivers Solutions.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$861.6MKey Investors
Oaktree Specialty LendingSapphire VenturesAdams Street Partners
2024-02-28Post Ipo Debt· $747.5M
2014-04-04IPO
2014-03-10Debt Financing· $30M
Leadership Team
Jonathan Rosenberg
CTO and Head of AI
Roger Venning
Vice President, Engineering
Recent News
Destination CRM
2026-01-16
2026-01-14
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