Event Guest Services Staff - Texas Trust CU Theatre Grand Prairie jobs in United States
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AEG · 1 day ago

Event Guest Services Staff - Texas Trust CU Theatre Grand Prairie

positionGrand Prairie, TX
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$13.50/hr - $17/hr
date0+ years exp

AEG Worldwide is a leader in sports and live entertainment, hosting over 160 million guests annually. They are seeking an Usher/Ticket Taker to provide excellent customer service at events, assist guests with seating, and manage access points at the venue.

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Responsibilities

Assist guests with directional and informational inquiries by demonstrating strong knowledge of the facility and event(s)
Communicate in a professional manner with other building staff, clients, guests, supervisors and corporate staff on important information
Work to effectively accommodate guests with disabilities, while complying with facility/event ADA requirements
Display a calm and attentive demeanor when rectifying issues with guests
Check and scan guest tickets upon entry to the facility/venue or section. Review guest tickets to direct them to the appropriate area
Control access points to prevent unauthorized entries
Report any activities or behaviors that conflict with facility/event policy or code of conduct to supervisor or Event Manager

Qualification

Customer serviceInterpersonal skillsCommunication skillsSound judgementProfessional appearance

Required

A minimum education level of: High School Diploma or its equivalency
A minimum of 0-1 years of related work experience
Able to work efficiently in a fast-paced environment
Able to remain in a stationary position, often standing for prolonged periods
Able to frequently ascend/descend stairs
Able to work in/around loud environments
Exemplify a strong commitment and willingness to provide excellent customer service
Maintain a neat, clean and professional appearance
Possess strong interpersonal and communication skills
Sound judgement; able to make sound decisions
Available to work evenings, weekends, and holidays

Benefits

Part-time: This position may be eligible for benefits (ACA qualification)

Company

AEG

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AEG is one of the leading sports and entertainment presenters in the world. AEG, a wholly owned subsidiary of the Anschutz Company, owns,
dateFounded in 1994
location
Los Angeles, California, USA
people-size10001+ employees
web-link
http://www.aegworldwide.com

Funding

Current Stage
Late Stage

Leadership Team

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Nick Baker
President & Chief Operating Officer, Global Partnerships
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Russell Silvers
President & Chief Operating Officer, Global Partnerships
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Recent News

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Morningstar.com
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