AEG · 5 months ago
Box Office Attendant - Bowery Presents
New York, NY
Full-time
Onsite
Entry Level
$20.35/hr - $20.35/hr
1+ years expAEG Worldwide is a leader in sports and live entertainment, hosting millions of guests and events globally. The Box Office Attendant is responsible for assisting patrons with ticket distribution, providing venue information, and supporting the Box Office Manager with various tasks. This role requires excellent customer service skills and the ability to handle cash and ticketing software.
Card and Board GamesLeisureSports
Responsibilities
Assist customers with using ticketing software and ticket purchase through various methods; including cash, credit, and vouchers
Assist with will call and guest list management. Check identification, distribute tickets to the proper parties. Resolve issues as they arise and escalate concerns to management when necessary
Answer telephone inquiries related to show and ticket information. Provide guidance related to additional venue or event information, accessibility, ADA requests, etc
Accurately reconcile sales and will call receipts. Provide sales and ticketing information to the accounting and operations teams. Assist with show settlement as necessary
Qualification
Required
A minimum education level of: High School Diploma or its equivalency
A minimum of 1-2 years of related work experience
Must be available to work varied shifts which may include weekdays, weekends, evenings, and holidays
Must have experience cash handling and other payment methods such as credit cards
Must be proficient in Microsoft Office, specifically Excel and Word
Excellent communication and customer service skills with a proven ability to work in a fast-paced environment
Preferred
Previous experience working in events and knowledge of the music industry preferred
Previous experience working on a venue ticketing platform preferred
Benefits
This position may be eligible for benefits (ACA qualification).
Company
AEG
AEG is one of the leading sports and entertainment presenters in the world. AEG, a wholly owned subsidiary of the Anschutz Company, owns,
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Nick Baker
President & Chief Operating Officer, Global Partnerships
Russell Silvers
President & Chief Operating Officer, Global Partnerships
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