WillowTree · 2 months ago
Associate Principal, Strategy Consulting
Boston, Massachusetts, United States
Full-time
Onsite
Lead/Staff
$140K/yr - $200K/yrTELUS Digital is an award-winning digital product consultancy and the digital division of TELUS, focused on delivering transformative customer experiences. The Associate Principal, Strategy will guide the creation of customer-centric digital solutions, collaborating across strategy, research, design, and engineering to drive superior business outcomes.
Product DesignSoftwareUX DesignWeb DesignWeb Development
Responsibilities
Tell compelling and inspiring stories through artfully crafted presentations outlining the research, vision, and specific recommendations balanced with technical reality
Identify and articulate business goals, market goals, and user goals
Create clarity out of ambiguous problem spaces; quick to focus the team’s effort in the most valuable direction
Consult on customer acquisition, retention, and CX performance optimization strategies for new and evolving digital products
Gather and analyze large amounts of information expeditiously while developing compelling, insightful recommendations and product vision
Communicate product decisions to senior-level stakeholders
Lead ideation exercises and driving creative problem solving
Work closely with designers, researchers, and project managers to set the direction for products and/or portfolios and platforms
Work with our leadership to identify whitespace in our strategy service offering
Contribute to commercial activity, such as providing strategic input into client pitch-work and RFP responses
Qualification
Required
Experience working in an agency or consultancy with exposure to digital product/software strategy engagements
Strong grasp of user-centered design principles and CX research techniques
Have successfully launched products from previous roles
Led client engagements and are empathetic to client needs
Managed project workshops, check-ins, timelines, and presentations
Significant mobile and emerging technology industry knowledge
Can successfully tell stories with inspiring presentations; understands how to structure a narrative for maximum impact
Strong public speaker capable of ‘owning the room' from leading presentations to facilitating healthy group discussion
Ability to articulate and quantify the business impact of CX-led digital strategies
Preferred
Exposure to ‘beyond the product' management consulting
Pricing and distribution
Contact Center digital strategies
Marketing strategy and customer segmentation
Scenario planning
Innovation incubator design
Design thinking process consulting
Digital transformation roadmapping
Masters in Business Administration
Adept at building long-term relationships with client stakeholders
Expert Keynote skills
Benefits
Healthcare benefits - Medical, Vision, Dental
401K matching
Employee Share Purchase Plan
Competitive PTO Policy
Employee Assistance Program (EAP)
Life & Disability Insurance
And more!
Company
WillowTree
WillowTree is a mobile innovation agency creating digital products designed to drive growth for brands.
Founded in 2007
1001-5000 employees
H1B Sponsorship
WillowTree has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2022-10-27Acquired
2018-10-01Private Equity
Leadership Team
B
Ben Kilmer
Director, Delivery Lead II
Tobias Dengel
President
Recent News
GlobeNewswire News Room
2025-07-14
2025-06-23
Company data provided by crunchbase