Decagon · 5 months ago
Agent Product Manager, Associate
Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experience. The Agent Product Manager will own each stage of the AI Agent building process, collaborating with various teams and customers to design, build, and optimize AI agents that meet business needs.
Artificial Intelligence (AI)Generative AISoftware
Responsibilities
Collaborating with engineering to design a new product feature
Writing and testing prompt logic for a specific customer use case
Working with a customer’s executive team to define their AI roadmap
Build, Design and optimize Enterprise-quality AI agents in collaboration with customers — understanding their workflows, pain points, and goals
Embed deeply within strategic customers to understand their business challenges and serve as a strategic advisor to their AI roadmap
Run tight feedback loops into Engineering — influence feature development based on real customer needs
Represent Decagon externally — working closely with customers and prospects, participating in key deployments
Qualification
Required
Have 2+ years of relevant experience (e.g., product manager, engagement manager, consultant, founder, etc.)
Deep technical acumen — able to understand and shape AI agent designs
Strong communication and relationship-building skills
Comfort working in fast-moving, ambiguous environments where you shape solutions as much as you implement them
Preferred
A Computer Science, Engineering, or Math degree — or equivalent technical experience
Benefits
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
Company
Decagon
Decagon is a conversational AI platform that provides a centralized AI engine to resolve issues in any language and across all channels.
H1B Sponsorship
Decagon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
Funding
Current Stage
Growth StageTotal Funding
$231MKey Investors
Bain Capital VenturesAccelAndreessen Horowitz
2025-06-23Series C· $131M
2024-10-15Series B· $65M
2024-06-18Series A· $30M
Recent News
2025-11-04
Company data provided by crunchbase