San José State University · 5 days ago
Director, Staff Employee Relations
San José State University is seeking a Director of Staff Employee Relations to manage and administer staff employee and labor relations functions. The role involves overseeing grievance processing, contract administration, and developing programs to assist managers in handling employee relations issues.
Education
Responsibilities
Provides assistance to managers and supervisors at all levels of the faculty and staff complaint and grievance process administered at the campus level
Ensures campus-level staff complaints and grievances are filed in a timely manner and are within the scope of applicable Collective Bargaining Agreements
Assists the appropriate administrator designated to hear staff complaints and grievances at each level and ensures that responses are filed in a timely manner
Drafts proposed responses and settlement agreements and reviews with AVP, Employee/Labor Relations and the Senior AVP for University Personnel, and as appropriate, the Chancellor’s Office Labor Relations Director assigned to the campus, and/or Office of General Counsel
Functions as the appropriate administrator for campus level staff and occasionally for faculty complaints or grievance procedures
Assists in arbitration hearings
Develops recommendations, including Standard Operating Procedures, for staff/faculty complaints and grievance administration
Establishes procedures and administers the provisions of the staff and faculty Collective Bargaining Agreements and as otherwise required by law or university regulations
Develops, coordinates, and sponsors campus-training programs to labor relations and other University Personnel programs
Advises and coaches management on performance management and progressive disciplinary process
Provides performance management guidance to managers and work leads/supervisors at all levels
Interprets staff/faculty Collective Bargaining Agreements for managers and work leads/supervisors
Develops interpretive guides and training courses on policy and contract administration and CBA updates for managers and supervisors
Qualification
Required
Bachelor's degree in human resources management, public administration, business administration, management information systems, organizational planning/policy, or a related field or equivalent experience
4-5 years of progressively responsible human resources management experience at a supervisory level, or an equivalent combination of education and experience; Demonstrated experience working with union representatives, management of the progressive discipline process, participating in union negotiations, and applying and interpreting collective bargaining agreements
Preferred
Advanced Degree in human resources management, public administration, business administration, management information systems, organizational planning/policy, or a related field
Proven experience in administering performance management; experience managing labor and employee relations in a large and complex organization; experience in higher education
Benefits
A comprehensive benefits package typically worth 30-35% of your base salary
Company
San José State University
San José State University is a major, comprehensive public university located in Silicon Valley.
Funding
Current Stage
Late StageRecent News
2026-01-16
East Bay Times
2025-12-10
2025-11-01
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