Visionworks of America · 2 days ago
Retail Retail Supervisor
Millbury, MA
Full-time
Onsite
Entry, Mid Level
1+ years expVisionworks of America is seeking a Retail Supervisor who is passionate about helping customers in the vision care industry. This role involves leading the store in the absence of the General Manager, promoting profitability, and coaching associates to ensure an excellent customer experience.
Consumer GoodsFashionManufacturingProduct DesignRetail
Responsibilities
Promote the store’s profitability and achievement of sales goals by holding self and team accountable to delivering daily, weekly, and monthly targets
Role model and engage in all steps of Patient/Customer journey, as well as supervise and redirect associates in exam lane and sales floor
Support General Manager in managing incoming traffic by coordinating and confirming doctor appointments and scheduled eyewear services
Coach, motivate, and support associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience
Remove obstacles and find resolution in the patient/customer experience with General Manager partnership
Analyze and interpret patients’ prescriptions
Communicate as necessary with the Optometrist to ensure accuracy of prescription
Dispense eyewear
Final inspection
Qualification
Required
HS Diploma, GED or equivalent experience required
1-5 years of experience required
Licensed RS will have a State Opticians License
Communication, interpersonal and negotiation skills
Ability to read, analyze and interpret insurance forms
Work changing schedules to meet business demands
Work inside location
Strong organization and supervisory skills
Speak clearly and effectively
Calculate, manipulate, and interpret numbers/data
Read English
Problem solve, reason and resolve issues effectively
Use independent judgment and discretion
Meet customer expectations
Work under stress with interruptions and deadlines
Ability to think logically
Follow procedures and instructions
Use computer effectively and view computer screen
Attention to detail
Exhibit empathy in all situations
Manage location effectively
Drive automatic equipment/vehicle continuously
Preferred
Optical experience a plus
Company
Visionworks of America
At Visionworks, we’re devoted to one thing — healthy eyes.
10001+ employees
H1B Sponsorship
Visionworks of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (2)
2023 (13)
2022 (12)
2021 (12)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
unknown2019-06-27Acquired
Leadership Team
Stan Lippelman
Chief Marketing Officer/SVP
Kate O'Brien
VP of Managed Care Partnerships
Recent News
2025-10-01
2025-06-17
2023-05-19
Company data provided by crunchbase