Everllence · 1 day ago
Field Service Operations - Superintendent Engineer
Brookshire, TX
Full-time
Onsite
Mid, Senior Level
4+ years expEverllence is a global leader in advanced engineering and technology, committed to sustainable engineering for a decarbonized future. The role involves troubleshooting, maintenance, and repair supervision for diesel engines and turbochargers, ensuring high-quality service and customer satisfaction.
ManufacturingMarine TechnologyProcurementWholesale
Responsibilities
Provides technical service installation, troubleshooting, maintenance, repair, overhauls and modernization for engines and turbochargers manufactured by the company and affiliated companies on seagoing vessels and power plants
Provides technical advice; provide training and service program information including follow-up to previously visited vessels as well as engine related support to our customers
Directs and supervises work performed by outside contractors in repair of the company’s engines
Assists workshops in technical matters as required, assists in the collection of receivables, establishes and maintains good business relations and communication with all customers
Innovates and develops products
Requires intensive travelling via car, train, plane, launch boat, and in extreme cases via helicopter at short notice and the ability to be flexible changing plans to comply with professional circumstances and exigencies
Maintains a good business relation and communication with all customers while performing all duties
To be up-to-date with and to implement internal technical modifications and information
Ability to handle various Projects at all levels of the organization
Reports (e.g. Service Reports) have to be finished and uploaded two days after the job is finished
Tools have to be returned in a good condition
Performs other duties assigned
File and organize documents and appropriated folders
Assure to follow internal Everllence USA rules and regulations
Superintendent engineer is responsible for leading his team to finish the works on time and to ensure the high quality of the service
Is responsible of following all guidelines and compliance policies
Responsible for maintaining a good relationship with the customers and support them
Responsible for technical sharing knowledge to his team
Responsible of submitting any incident, near miss and NCR to the collect system in order to document any safety issue
Support the sales activities and bring technical advice to generate new business opportunities together with the sales team and workshop managers and coordinators
Maintain scheduling tool SEPS updated after returning from job
Support customer inquiries (email and phone calls) when needed, i.e. emergency calls after hours, review data, pictures sent by customer and revert with recommendations etc
Act as project manager on large jobs following the communication protocol OPS-DP206 Large Repairs Job communication protocol which can be found in our IMS system
Support workshop employees’ trainings to improve their knowledge
Ensure that all tools and equipment from the customer side and internal is reliable and safe to use for a service job
Share best practices with his team of mechanics before and after any service
Identify any safety risk in the field and report it to customer to get it addressed
Ensure the proper usage of all special tools
Follow technical procedures from manuals
Supervise his team of mechanics to ensure high quality and safety of works done
Document all events and procedures used in a service
Ensure the correct usage of PPE for him and his team
Use the right to stop working when safety or quality of the work is compromised
When job requires more than 12h of work, inform and coordinate with general manager in case extra hours need to be approved
Responsible for tracking all working hours and reporting within the required period. This is to include hours for any service technicians who may be assigned to various field service works as applicable
Upon completion of service works, superintendent engineers are to finalize their expense reports, timesheets and allocations within a reasonable amount of time, and provide it to the order management team for invoicing
Ensure that all expense reports be submitted at least on an agreed periodicity weekly or monthly basis and all expenses are to be allocated accordingly to the appropriate job numbers in the Concur system
Always look at the most economical travel options for the customer, considering, cost of the airfare, traveling time, hotels costs etc
Ensure the usage of the corporate credit card only for jobs related expenses
When tools need to be purchased on the jobs, inform and obtain approval from manager prior purchase
Qualification
Required
Bachelor's degree (B. A.) from four-year college or university, marine or mechanical engineering preferred or acceptable to meet the requirements of education or experience
Four or more years related experience and/or training; or equivalent combination of education and experience
Basic knowledge and interest of control systems and electronic and pneumatic/hydraulic systems
Sound knowledge of 4-st and 2-st engines and possibly turbochargers and propellers
First aid
Crane and forklift training
Rigging
Safety training courses
Ability to reach, climb, balance, stoop, kneel, crouch and crawl, ability to lift up to 100 pounds
Ability to work in wet, humid, hot conditions, near moving mechanical parts, in high precarious places
Working in an engine room where other engines are running, and dealing with high temperatures, humidity, vibrations, and loud noises
Company
Everllence
Everllence procures, manufactures, and supplies ships, stationary engines, steam turbines, compressors, and reactors.
10001+ employees
H1B Sponsorship
Everllence has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageRecent News
2025-12-17
Company data provided by crunchbase