Control Southern · 1 month ago
Instrumentation Tech I
Control Southern is an industrial automation company providing plant automation and manufacturing management services. They are seeking an Instrumentation Tech I to serve as a local field service technician dedicated to Measurement Solutions products, ensuring customer needs are met with professionalism and expertise.
Consumer ElectronicsManufacturing
Responsibilities
Performs on-site demand and contract field services to support our customer’s installed based for instrumentation, including diagnostic, troubleshooting, calibration, and start-up and commissioning services
Recommends approaches on repair, replace, and upgrades
Provides informal and on-the-job customer training
Effectively communicates customer needs and opportunities to the organization and utilizes technical skills and abilities to develops tactics and strategies to support those customer needs
Partners with Sales team to execute tactics and strategies to improve customer satisfaction and service growth through available service programs
Reports performance measures towards goals
Timely completion of all required reports, certificates, and relevant documents
Actively owns safety for themselves and those around them through adherence to all safety and quality rules and regulations
Perform other duties as assigned
Qualification
Required
Serves as local field service technician dedicated to Measurement Solutions products to ensure our customer needs are met with the highest level of professionalism
Builds customer relationships through solutions-oriented communications
Configures, troubleshoots, and repairs Measurement Solutions instruments, products, and systems
Performs on-site demand and contract field services to support our customer's installed based for instrumentation, including diagnostic, troubleshooting, calibration, and start-up and commissioning services
Recommends approaches on repair, replace, and upgrades
Provides informal and on-the-job customer training
Effectively communicates customer needs and opportunities to the organization and utilizes technical skills and abilities to develops tactics and strategies to support those customer needs
Partners with Sales team to execute tactics and strategies to improve customer satisfaction and service growth through available service programs
Reports performance measures towards goals
Timely completion of all required reports, certificates, and relevant documents
Actively owns safety for themselves and those around them through adherence to all safety and quality rules and regulations
Perform other duties as assigned