Afni, Inc. ยท 3 days ago
Inbound Customer Service Representative
Afni, Inc. is a company that has been in business since 1936, focused on providing customer service solutions. The Inbound Customer Service Representative will handle inbound calls related to wireless accounts, delivering world-class customer service and troubleshooting customer concerns with empathy and efficiency.
Customer ServiceInsuranceOutsourcing
Responsibilities
Deliver world-class customer service to inbound callers
Utilize product knowledge to troubleshoot and solve customer concerns
Process orders
Update accounts
Update records
Effective multitasking
Strong attention to detail
Qualification
Required
Six months of customer service experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Benefits
Paid personal time off
Paid sick time
Health/vision/dental benefits
401k with matching contributions
Tuition reimbursement program
Company
Afni, Inc.
When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.
Funding
Current Stage
Late StageLeadership Team
Recent News
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2024-06-04
2024-05-17
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