Inbound Customer Service Representative jobs in United States
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Afni, Inc. ยท 3 days ago

Inbound Customer Service Representative

Afni, Inc. is a company that has been in business since 1936, focused on providing customer service solutions. The Inbound Customer Service Representative will handle inbound calls related to wireless accounts, delivering world-class customer service and troubleshooting customer concerns with empathy and efficiency.

Customer ServiceInsuranceOutsourcing

Responsibilities

Deliver world-class customer service to inbound callers
Utilize product knowledge to troubleshoot and solve customer concerns
Process orders
Update accounts
Update records
Effective multitasking
Strong attention to detail

Qualification

Customer service experienceHigh School DiplomaGED

Required

Six months of customer service experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States

Benefits

Paid personal time off
Paid sick time
Health/vision/dental benefits
401k with matching contributions
Tuition reimbursement program

Company

Afni, Inc.

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When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.

Funding

Current Stage
Late Stage

Leadership Team

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Joe Glawe
Chief Financial Officer
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Mike Schwermin
Vice President and Chief Information Officer
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Company data provided by crunchbase