Watts Water Technologies · 3 days ago
Sr. Technical Instructor/Sr. Instructional Designer
North Andover, MA
Full-time
Hybrid
Senior Level
$116K/yr - $130K/yr
6+ years expWatts Water Technologies is committed to providing safe, clean water for the world and is seeking a Senior Technical Instructor/Senior Instructional Designer to develop and conduct training programs for their products. The role involves creating training curricula, mentoring other instructors, and ensuring high-quality training solutions for customers.
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Responsibilities
Define / develop new and revise existing training curricula for use in instructor-led, e-Learning, or mobile scenarios and interface with technical writers, product engineers, technical support, sales, marketing, and manufacturing personnel as necessary to source information, data, graphics, materials, etc. (25%) - Designer
Conduct training on a wide variety of Watts Water Technologies products. (40%) - Instructor
Partner with internal and external personnel to identify, understand, and resolve customer issues to ensure the delivery of the best possible training solution. (10%) - Designer
Ensure training equipment, supplies, and facilities are fully operational and consistent with Watts Water Technologies quality standards and customer expectations; perform equipment maintenance / upgrades as scheduled or required. (5%) - Designer
Mentors / trains other Technical Instructors / Instructional Developers to ensure Watts Water Technologies training is of the highest quality possible. (10%) - Designer
Assist with development of training program policies, procedures, standards, and templates. (5%) - Designer
May lead and direct the work of others to complete instructional design projects. (5%) - Designer
Qualification
Required
Requires a bachelor's degree or equivalent (e.g., Military School Instructor)
Proficiency with current PC applications / office environment
Instructor or Instructional Design / training development experience for construction / mechanical engineering projects / systems
Minimum of 6+ years' experience as a technical instructor / technical course developer / instructional designer
Deep understanding of plumbing systems, backflow preventers, various types of control valves, pressure regulators, etc
Travel (35%) – Will be required to travel to field locations to develop or conduct training
Experience with one of the following applications required; Articulate, Captivate, and / or Adobe
Experienced with using Microsoft PowerPoint and other Microsoft Office tools
Preferred
Proficient in the use of Instructional Design Methodology (ADDIE) highly desirable
Benefits
Comprehensive medical and dental coverage, retirement benefits
Family building benefits, including paid maternity/paternity leave
10 paid holidays and Paid Time Off
Continued professional development opportunities and educational reimbursement
Additional perks such as fitness reimbursements and employee discount programs
Company
Watts Water Technologies
We are a global leader of quality water solutions for residential, industrial, municipal, and commercial settings.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Robert Pagano Jr
President and CEO
Shashank Patel
CFO
Recent News
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