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Moloco · 5 months ago

Growth Manager

New York, New York, United States

Full-time

Onsite

Mid Level

$100K/yr - $150K/yr

3+ years exp

Moloco is a machine learning company that empowers organizations to grow through performance advertising. As a Growth Manager, you will enhance customer relationships, optimize product performance, and drive revenue growth by collaborating across teams and ensuring clients maximize the value of our AI-powered solutions.

AdvertisingCloud InfrastructureMobileMobile Apps

Comp. & Benefits

No H1B

U.S. Citizen Only

Responsibilities

Own day-to-day customer relationships, acting as a trusted partner and delivering exceptional client service

Lead multiple partnerships, client meetings, and business reviews

Communicate effectively across multiple mediums (oral and written), both internally and externally, ensuring progress against goals is transparent and well-documented

Prioritize client needs and ensure timely, thoughtful service with high attention to detail

Become an expert in Moloco’s products and industry to provide insightful education and recommendations to clients

Oversee the setup and monitoring of client campaigns, proactively identifying opportunities for expansion, experimentation and optimization

Utilize data tools (e.g., SFDC, Moloco Cloud Platform, Looker) to analyze performance, produce reports, and advise clients on next steps

Effectively manage cross-functional work streams when needed to identify and fix technical problems

Develop and execute strategies to drive upsell and cross-sell opportunities, balancing short-term gains with long-term client success

Use data-driven storytelling and problem-solving to influence stakeholders and drive revenue growth

Maintain deep knowledge of client businesses and align Moloco’s solutions with their evolving needs to capture new revenue

Identify and pitch incremental opportunities that are aligned to client’s growth objectives and scale accordingly in partnership

Effective objection handling through problem solving and creative thinking to drive revenue

Proactively identify opportunities to improve internal processes and collaborate cross-functionally to enhance the quality and efficiency of our services

Provide market feedback to influence product development, working with Product, Data Science, and Engineering teams; ensuring Moloco continues to meet client needs with cutting-edge solutions

Foster a team culture of accountability, collaboration, and high performance, taking ownership of challenges and driving long-term solutions

Evidence of a growth mindset. Demonstrate persistence, positivity, and grit in problem-solving while sharing feedback and information to help the team succeed

Embrace diverse perspectives and promote respectful disagreement resolution to achieve the best outcomes

Qualification

Account ManagementProgrammatic MarketingData-Driven StrategiesBig Data FamiliarityExcel SkillsCommunication SkillsGrowth MindsetCollaborative MindsetAttention to Detail

Required

3+ years of experience in account management, preferably with experience in programmatic marketing or the mobile advertising industry

Translate advertiser marketing needs into clear, data-driven strategies that align Moloco's programmatic solutions with client KPIs, simplifying complex data for decision-making

Strong ownership mentality, with a proactive, data-driven approach to solving problems and influencing decision-making

Familiarity with big data, MMPs, mobile app ecosystem and ad tech

Strong skills in excel, powerpoint/slides, g-suite preferred

Excellent communication and interpersonal skills, with the ability to interact effectively with both clients and internal teams

Growth-mindset to thrive in a startup environment

A collaborative mindset, with a passion for driving cross-functional projects and delivering results

High sense of urgency, with the ability to thrive in a fast-paced, dynamic environment

Strong attention to detail, coupled with the ability to prioritize effectively across multiple clients and projects