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Mechanics Bank · 6 hours ago

Area Production Manager

Watsonville, CA

Full-time

Onsite

Senior Level

$85K/yr - $130K/yr

7+ years exp

Mechanics Bank is currently searching for an Area Production Manager to join their team at the Watsonville Branch. The role involves managing multiple retail branches, overseeing production performance, and ensuring alignment with the bank's goals while fostering a high-performance culture.

BankingFinancial ServicesWealth Management

Responsibilities

Manages a Retail Branch office and a group of Retail Branches within a defined Production Area. Responsible for overall performance including achievement of production and service goals. Develops and implements strategies to achieve financial targets. Drives team performance to achieve goals thorough huddles, meetings, coaching, direction and leading by example. Personally performs sales activities

Manages and provides leadership to branch supervisors and employees, and branch management within the Production Area. Leads daily huddles and regular branch and area meetings. Performs human resource management tasks including; hiring, performance appraisals, promotions, salary increases, coaching, training, development, and disciplinary actions. Ensures members of branch management achieve superior results in human resource management, including hiring and performance management results within the Area. Leads members of branch management to coach and develop the employees in their Area

Actively works with internal and external business partners to meet assigned goals and customer expectations. Establishes and maintains relationships with community leaders and achieves a significant presence of the Bank in the community. Ensures active community participation and leadership, including CRA activities, in the local community

Develops and executes strategic plan with support of branch management team for branch and area success, including business development, customer retention, employee development and retention, succession planning, branch efficiency, and operational soundness. Monitors and analyzes financial performance, prepares reports, and makes recommendations for improvement. Manages budgeting and forecasting for the branch

Fosters a customer-centric culture within the branch. Addresses customer inquiries, concerns, and escalations promptly. Implements strategies to enhance customer satisfaction and loyalty

Responsible for the overall branch operational soundness, quality and efficiency. Provides support and overall branch management to the operations team. Ensures that the branch is following Bank policies and procedures at all times. Ensures compliance training and standards are met in a timely manner. Supports Retail Operations Area with management of FTE for maximum efficiency and positive customer experience

Qualification

Sales Management certificationBanking experienceLeadership experienceBanking regulationsBusiness development skillsCustomer service skillsRelationship managementInterpersonal skillsMotivational skills

Required

High School Diploma or GED required

Minimum of 7 years of banking experience with an emphasis in sales required

Minimum of 3 years of leadership experience required

Approximately 10-20% travel is required

Leadership skills to lead and motivate Branch Managers to operate efficiently and achieve established goals

Thorough knowledge and skills related to standard banking services and products and banking internal operating policies and procedures

Ability to assess Retail Branches within the Area for actions to increase production, improve efficiency, reduce risk and to improve operating quality

Advanced knowledge of small business and consumer credit principles and practices

Excellent interpersonal skills; demonstrated success managing and leading people

A customer service role model

Develop and maintain effective relationships with peers

Excellent business development skills, particularly related to financial service products

Ability to communicate effectively with customers, team members and all levels of management

Ability to motivate employees to provide excellent customer service, demonstrate initiative, and achieve results

Knowledge of current applicable Federal and State banking regulations

Preferred

Bachelor's degree preferred or equivalent combination of education and experience

Sales Management certification preferred

Benefits

Medical, prescription, dental, and vision coverage for employees and their eligible family members

Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits

Health Savings Account with employer contribution

Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit

401(k) and Roth 401(k) with company contribution

529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program

Supplemental Health plans, Voluntary Legal and Identity Theft Services

11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year

Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)