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BetterUp · 1 day ago

Senior Enterprise Account Manager

Austin, TX

Full-time

Hybrid

Senior Level, Lead/Staff

$125K/yr - $226K/yr

10+ years exp

BetterUp is a company dedicated to human transformation, offering a unique candidate experience and a fulfilling work environment. They are seeking a Senior Enterprise Account Manager to drive account strategy and growth, develop relationships within strategic accounts, and foster internal collaboration to ensure client success.

Artificial Intelligence (AI)ConsultingCorporate TrainingHuman ResourcesPersonal Development

Responsibilities

Develop account strategy in close conversation with customer executives and BetterUp leadership

Own expansion and renewal targets for named accounts

Develop new relationships in strategic accounts through prospecting, networking, and partnership with BetterUp marketing team

Lead commercial conversations with customers, ensuring end to end success of the contracting process

Navigate complex, matrixed organizations and identify champions internally

Consult and coach customers on Talent and HR strategy and demonstrate how BetterUp aligns to our customer’s business objectives

Serve as a primary point of contact to drive member engagement and demonstrable results

Expert level internal cross-functional collaboration

Work with the post-sales team, CSM, DM, to ensure optimal communications and alignment including collaboration on account strategy, account opportunities, politics, stakeholder identification, member utilization and adoption. Has the ability to keenly listen to the client and identify risks and opportunities with members and swiftly communicate to the BU account team

Collaborate with the BU Product and Engineering teams; follow processes and procedures when it comes to client asks. Roadmap prioritization. On the inverse, work with products to get them the beta customers they need

Qualification

Enterprise consultative sellingSalesforce proficiencyExecutive presenceExperience selling to CXOsHigh emotional intelligenceNegotiation skillsInfluenceProcess-drivenMeticulously organizedCoaching skillsProblem-solvingSelf-motivatedAdaptability