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Carnival Cruise Line · 4 days ago

Product Planning Program Manager

Miami, FL

Full-time

Hybrid

Senior Level

5+ years exp

Carnival Cruise Line is the world’s most popular cruise line, dedicated to delivering safe and memorable vacations. The Product Planning Program Manager will be responsible for developing and maintaining a planning and program management system for new builds and refurbishments, ensuring projects are completed on time and within budget while collaborating with various stakeholders.

LeisureTourismTravel

Growth Opportunities

Responsibilities

Create and maintain tools independently in a digital platform for the purposes of managing large, complex processes in a fast-paced environment encompassing, planning, responsibility assignment, timelines, budgets, approvals, commitment and milestone tracking

Provide weekly / monthly status reports and dashboards. Develop from scratch and regularly update as needed. Provide regular updates to stakeholders and senior levels of executive leadership on Brand Experience and Product Development workstreams

Partner with Shipboard Operations Analytics to analyze qualitative and quantitative data from Carnival databases and other sources to generate useful metrics as needed

Manage cross-functional teams. Ensure that there is a clear understanding of who is doing what across stakeholders from various departments that are participating in product development including clear expectations of accountability, responsibility and deadlines for all workstreams – Follow up with stakeholders as needed to identify and alleviate bottlenecks

Lead onboarding and manage business relationships with key partners including brand and project orientations, vendor set-up, contracting and deliverable, payment and budget tracking

Create and maintain a system and process for identifying, prioritizing, tracking and evaluating innovative concepts from various sources including shipboard and shoreside team members, market research and consumer insights

Build and maintain shared workspaces and team sites to foster efficient collaboration

Qualification

Program ManagementData AnalysisMicrosoft ProjectProject ManagementMicrosoft OfficeBudget TrackingCross-functional Team ManagementGuest ExperienceArchitectural Drawing InterpretationCommunication SkillsOrganizational SkillsRelationship BuildingInitiative

Required

Bachelors in Business Management, Operations Management, Industrial Engineering, Finance, IT, Consulting, or related fields

5 + years of experience program management, project management, product development or operations having to manage multiple large projects through a digital platform

Experience with MS Project or equivalent

Proficiency in Microsoft Office, advanced in Excel, Project, Visio and PowerPoint

Requires regular use of collaborative and communication platforms such as Microsoft Teams, SharePoint

Strong analytical, verbal, written and presentation skills. Ability to interpret data, formulate business questions and make recommendations

Understanding of the complete ecosystem that makes up a guest experience including the operational requirements needed to support it

Ability to build strong relationships and solicit cooperation from individuals in a variety of roles making up a cross-functional team needed to take a project from vision to reality

Must take initiative, demonstrate ownership, work with minimum supervision, multi-task and balance numerous evolving priorities; strong organizational skills and agility are critical

General understanding of how to read architectural drawings, material specifications and/or take measurements on drawings using programs on AutoCAD or PDF based programs such as BlueBeam Revu

Benefits

Cost-effective medical, dental and vision plans

Employee Assistance Program and other mental health resources

Company paid term life insurance and disability coverage

401(k) plan that includes a company match

Employee Stock Purchase plan

Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.

Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.

Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.

Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

Personal and professional learning and development resources including tuition reimbursement

On-site Fitness center at our Miami campus